Ask a Mentor

Forum Posts

Sorted by:

cancel wrong mailing label

I've canceled a wrong mailing label-due to weight being off. How do I go back and weigh and put int he measuremetns for this item to print a label and mail?

cannot get help with resoution

bought headlight and it said it would fit my car and its not correct and will not fit and seller not acting in good faith for a return.

Buyer asking to send iPhone IMEI # before shipping

I just sold a near mint condition iPhone 13 Pro to a buyer. The buyer paid for the phone, and is now insistent that I send him the IMEI number so that he can run it through a third-party program to validate if the phone is unlocked. I did not feel co...

14k gold necklace failed inspection.

I tried to sell a gold necklace that is marked with 14k and 585. It failed the inspection (the metal was not as described in the listing). I would like to try again to sell this but want to be sure I'm accurately describing the item. Is there a way t...

How can I combine all of my purchases items together ?

How can I combine all of my purchases items together for shipping and delivery ?

Listing shows a different price overseas

I listed an item in the US for $295 US dollars. However, when my potential customer sees it in France, it shows a listing price of $354 US dollars (333 euros). Why is this happening?

Screenshot 2024-04-15 at 11.06.56 AM.png

Screenshot 2024-04-15 at 11.08.25 AM.png

false advertising protected by no returns.

I am seriously considering dropping off of ebay...to many unscrupulous sellers using ebay as a platform to rob ppl.....then its very difficult to recover.......im being robbed continuously......where is the protection??

Vintage ceramic Christmas tree worth selling?

is this worth selling or garbage do people care if they have cracks etc bottom of it is cracked. Anyone recognize the marking or what’s left

order never received?

HiI purchased and paid for an item. I never received it? I checked with the seller, the carrier,(USPS) it was a very small pkg. It said delivered? But i never got it.When i spoke to ebay they said wait 3/5 business days, and let them know, I did, the...

My customer ordered two items that cannot be combined and ebay only provided one label, i need two

My customer ordered two items that cannot be combined and ebay only provided one label, i need two. How can i make it so if two items are ordered, two labels will be generated?

Am I getting scammed by a buyer?

I am selling a watch that is popular but not unique. Because there are many that are simply for sale on ebay, I put mine up for auction hoping to spark some interest. I did not include an "accept offers" button because something wasn't working, and I...