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Forum Posts

Resolved! Safe to give email/phone number to seller?

I'm trying to buy a device off a seller outside the US and they said they wouldn't be able to cover the shipping, so i offered to cancel my order and reorder so i'll cover the charge, but the seller is asking for my email and phone number for customs...

Resolved! Shipping label charges

I have a question about paying for shipping labels. Now I just made a sale for $33. Before buying the shipping label I would have gotten $31. I bought the label and my profit dropped to $27. I then went to look at my available funds. The cost of the ...

Resolved! Stuck in shipped column

I have multiple items that are stuck as shipped so no payment will get released. I have confirmed with the buyer that they have received the item. can anyone help me figure how to get them moved to delivered so I can get the money paid out?

Never received

Never received an item. The tracking shows it was never delivers. Cannot reach the seller. E- bay closed the case . There is not an option to appeal with the order. eBay says it is not covered by money back guarantee. How to track someone with in eBa...

User avatar by Enthusiast
  • 17 Views
  • 1 replies
  • 0 helpful

Resolved! Seller wont ship item

Seller is new to eBay calculated shipping incorrectly now will not reply to messages and will not ship

mobile/classic site view

I am on an iPhone 14. I was happily using the mobile site view (for the last 4 years) I accidentally clicked on something and the site view changed to classic. Everything is now so small I need a magnet glass to read the words and thins are so small ...

Selling description

Why is the description provided by ebay? I can't enter anything in the description, it says "description provided by ebay" they just copy my title in the description.

User avatar by Pathfinder
  • 33 Views
  • 2 replies
  • 0 helpful

Below standards

I have been on ebay for 21 years. I have never been below standards before. I was sick and did not sell for 2 months. Therefore I had 7 things on that I did not find. I had one of a kind items and did not sell for the 2 months. This month I sold 12 i...

Insurance

Can anyone explain to me how to add additional insurance to a purchase over $100 to the shipping label? Is the only option not to print the EBay label, and just make your own and take it to the counter help? Thank you for any assistance on this issue...

User avatar by Explorer
  • 18 Views
  • 0 replies
  • 0 helpful
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