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Forum Posts

Editing automated response during time away

I'm trying to edit the text for an automated message that will respond to buyers' messages during my "time away". I want the response to give the dates I will be unable to reply to buyers' messages. I can type the changes into the text box but they d...

Seller withholding

How is it that the seller can withhold 50% of my refund money and not the full price I paid for a product? I didn't agree to this.

Information

A seller posted my full name on eBay on the item I wanted to cancel he refused to cancel it and he posted it back on eBay. I called eBay 6 times about it reported him and what he did and it’s over a week and it’s still not down off of eBay they say t...

Return item not returned

I have an item that was returned to me but it never made it back has anyone had this happen and did you eventually get your money?

Getting Paid

I am new to ebay. I have my bank account connected. Last week I made my first sale. It has been shipped and received by the buyer. However, I have not received the money. It doesn't say that the payment is on hold. Is this normal for new sellers? Wha...

Listing

When I list another item, it is exactly the same as the one I have already listed because I don't know how to do a multiple item listing, anyway when I get a bid on one of the auctions why does it show up on the other auction also even though there a...

Customer Claims Did Not Receive Item

I sold an item and sent it in an "Ebay envelope". The customer claims they did not receive the item.When I go to tracking it shows the item has been delivered. Will I have to refund the money?

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