How to contact this bad customer service Ebay has.

[do_it_right_67]

Cant find a way to contact somebody and when I send a message it never gets answered.

[eburtonlab]

@do_it_right_67 

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link between 5am to 9:30pm Pacific Time:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

If you are unable to get a call back, try contacting eBay via social media:

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

[disneyshopper]

If you are using the new messaging system, start typing where it says SEND MESSAGE.  The area will enlarge as you type.  When done typing, click on that "paper airplane" looking arrow on the right side to send the message.