Ask a Mentor

Forum Posts

Sorted by:

Resolved! USPS charging more

Printed a label for an item thru the eBay site. USPS said it was suppose to be there in 1-3 days ... unfortunately, it took 10 days and now they are saying my box was larger than what I paid for and now want to charge $8 more. I did a dispute but hav...

Resolved! refund

When I close the return request, I want to request a return again but can't see the return entry. What should I do

Resolved! A fraudulent purchase

I bought an item with the buy it now option. I reached out to the seller about not receiving it they tell me I was not the buyer and that it was some other account that purchased it. This is my only account. There was no information about the item on...

Missing Actual House Address Number To Ship To , What Next ?

Hi everyone , I am a seller on Ebay and ran into an issue I cannot resolve . I have a listing where a Buyer choose to "Buy It Now" option and Ebay is holding his funds . The issue is his shipping address is missing a House Number to ship to , Street ...

Resolved! Invoice for combined postage

I followed the help directions to issue an invoice for combined postage. Invoice is supposed to come up under 'actions'. But all that's under 'actions' is edit. I can't seem to find where to issue the invoice.

Resolved! Purchased item which did not work as per the advert please advise

item did not work when it arrived

Resolved! I I bounght 3 fake products, how can I get a refund?

I I bounght 3 fake products, how can I get a refund? I bought 3 products for my face, I have used these products before, I Know them, the products tha I received donot work.. What exactly should I do to receive a refund? I

IRS~~Ebay sales

Can I deduct postage and item returns from my IRS tax bill. I got the 1099 recently from ebay.

Resolved! Wrong item has been send by seller

I did ask the seller to print VIN number and I provided the write part number, the seller had small mistake after printing. Andyway i send him request to edit or to find me solution no reply from his side here is the attached screenshot

Item never appears in searches or seller shop

I've tried listing an item repeatedly and it never appears in searches or my seller shop.I've sold several items recently. I've listed items after my initial tries at listing this one. I have 100% feedback.I've tried listing from scratch and from clo...

Resolved! What happened to the sell one like this button?

Sellers pages had a Sellers one like this features that would help speed up a listing and now it's gone

Can't view my items on my store page or search an item

I'm having a problem view my items on my store page and search engine. Has anyone else ran into this problem or glitch.

What happened to the sell one like this feature

Sellers pages had a Sell one like this feature that would help speed up a listing and now it's gone

Funds on Hold

I was notified this morning that my funds were on hold because a buyer did not reeieve a purchase. In checking my messages, the buyer retracted her statement and said she DID RECEIVE the item, she had clicked on the wrong auction. I emailed her and t...