USPS charging more

[hmichaelsen]

Printed a label for an item thru the eBay site. USPS said it was suppose to be there in 1-3 days ... unfortunately, it took 10 days and now they are saying my box was larger than what I paid for  and now want to charge $8 more.   I did a dispute but haven't heard anything and now eBay wants to charge me the difference before I have a response.   Any advice?

[comics-scifi-collectibles · Accepted solution]

@hmichaelsen   The fee is usually charged automatically to your back up payment method for selling costs.  Do you have a payment method specified for this?  I use a credit card so the money doesn't come out of my checking account.   https://ppcapp.ebay.com/myppc/wallet/list

Just to be clear it's not eBay that's asking for the extra $ it's USPS.  Did you ship with ground advantage but used a Priority Box?   Or use a Priority Flat rate box and not a flat rate label?  

USPS is not known for billing for shipping adjustments incorrectly very often.  I did have it happen to me a few years ago when I used a Regional A Rate box ( no longer available) and they said that I didn't use a Regional Label, but I did. I won the dispute and got my money back. 

To check on shipping labels, go here: https://www.ebay.com/ship/lmng

Some of your shipping labels have cost adjustments.

If you think these adjustments are incorrect, you can contact USPS Customer Care at 1-844-819-5187 or verifypostagehelp@usps.gov to open a dispute. Make sure you have the IMPB and Revenue Assurance ID below to identify the adjustment. USPS will respond within 5-15 business days.