Ask a Mentor

Forum Posts

Sorted by:

Resolved! a fake company

I bought two items from this niweikeboom company and never received my items I buy from eBay if your not going to get me my items I am done doing business with eBay I thought I was buying from a American company

Resolved! Perfume

I bought this perfume and it was sent counterfeit, it doesn't smell and now they don't want to give me the label to return it. They want me to send it back and pay for the shipping. Can you help me please?

Subject: Formal Complaint Against eBay for Systematic and Egregious Malfeasance Dear Sir/Madam, I

Subject: Formal Complaint Against eBay for Systematic and Egregious MalfeasanceDear Sir/Madam,I am compelled to submit this formal grievance against eBay, based on a series of interactions that have revealed a pervasive culture of malfeasance within ...

Resolved! Closing Old Account

I had a old account that i quit on a few years back.Now i started a new account and didn't have this problem until recently.Can I delete the page i don't want anymore without screwing up the new account?Old one keeps popping up before the new one and...

$ value for items not in local currency

where to get help for Sellers for not having items all in Australian dollars before you get tricked into paying in us dollars for items only when you get to purchasing stage It should be stated on sellers items the conversion rate before purchase to ...

Trying to cancel a bid

It will not let me retract or cancel bid on an item I do want anymore

Update on order tracking issue

Hello eBay I’m reaching out for an update on my order. I noticed that it’s being sent to Memphis, TN, even though my shipping address is in Los Angeles, CA. According to the tracking information, the package was originally scheduled for delivery in L...

If 2 buyer receive wrong item can they be shipped to each other?

Got message about package being delivered to wrong location. Would i need both buyers to return then deliver to right buyer or can I get shipping label to ship it to correct owner?

Seller canceled order ,could not provide working product

Need Help from Ebay

Ebay decision reveresed

I bought something from a seller and the item description I had didn't matched, The seller stopped responding to me, I opened a claim with Ebay, they got back and said my refund request was approved and to mail back the item. I had already sent back ...

Request for Refund - Unauthorized Dropshipping

The item was dropshipped directly from Costco, violating its policies. This resulted in an overcharge of approximately 40%. I do not want to be involved in this fraudulent activity, but the seller is refusing to accept the return.How can I request a ...

Ebot reminding to leave feedback

Does anyone else have eBay’s eBOT send you reminders to leave feedback on items not received or items canceled by seller for various reasons ?? I'm a true believer in the feedback system and use it to determine who I buy from and I always leave posit...

Seller posting items for sale they don't even possess

Is this a common practice? Acceptable? I bought and immediately paid for an item that was difficult to find, so I was excited when I did find it. Two days later the seller emails me and says he canceled the order because "(another company name) has t...

I need help

I can't login to my account

Paying with PayPal

I purchased some items today and when checking out I always use PayPal and get directed to the sight where I always use pay in 4 but today it just paid immediately without directing me to PayPal. How can I change this back? Thanks