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Forum Posts

How can I archive unsold listings?

I doubt this will get answered, but...How do I archive unsold listings to use ata later date- IE; Christmas items that did not sell will be automatically deletedfrom my unsold listings after a period of time, and I would like to be able to archivethe...

Seller conundrum

I purchase a computer that I returned to the seller. The seller stated that it was "damaged" in the return shipment. I asked for proof. The seller never provided proof but only refunded half the cost of the computer. ($139). After many attempts, they...

User avatar by Rising Star
  • 26 Views
  • 2 replies
  • 0 helpful

item isn’t available for purchase in my location

I can bit and buy some items, but cant do it with some dji products - i receive message "Unfortunately, this item isn’t available for purchase in your location.{e264478-1259530x}". what does it mean, any legal restriction for buying these types of pr...

User avatar by Enthusiast
  • 10 Views
  • 1 replies
  • 0 helpful

Item purchased does not show in order history

I purchased an item yesterday and it does not show in my purchase history. Seller sent me tracking # but since the item does not exist in my account, I am getting an error message. Please advise. AAM

User avatar by Enthusiast
  • 11 Views
  • 1 replies
  • 0 helpful

Buying in USA ONLY

Trying to figure out how to set my settings to buy in usa only. Sometimes forget to check and buy something from China. Please help

User avatar by Enthusiast
  • 12 Views
  • 1 replies
  • 0 helpful

Missing item

Hello, what should I do if an item I'm selling arrives in an empty envelope? The courier may have taken it, or the buyer could be making a false claim. Also, what should I do if it arrives damaged during transit?

Manufacturer/Seller won't fulfill their warranty.

I purchased a Vevor chiller on Nov 27th 2024 for $798.00. Order number:05-12382-83191. It was supposed to have a one year warranty. We completed construction last week and installed the chiller, and it doesn't chill. The repair tech said the unit is ...

Shipping label refund

I purchased two shipping labels and need one refunded. I have it showing up as “voided” but I haven’t received a refund for it and it’s still charging me for the shipping label. Etsy’s “help agent” is a joke and will not connect me with an actual hum...

User avatar by Enthusiast
  • 41 Views
  • 4 replies
  • 0 helpful

Hacking my account

Has anyone else been hacked today? The hackers were able to access my payment information and change my shipping address.

Cancel a refund

I am trying to return a refund I received from eBay. I still have the item that I purchased from the seller. The seller was swapping adapters with me. Now eBay has refunded me for a product that I still have. What does that do to the seller?

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