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I’m the seller. The buyer wants refund but it’s in transit

USPS has my item in transit and my buyer wants a refund because it’s taking to long what do I do ??

Resolved! eBay Seller ID number

Hello, I recently received a notice that there is going to be a Seller's Forum on Friday, March 7, 2025. I am interested in participating. When I was filling in the information parts, it asked for my Seller ID number. Is that my California Resale num...

Peurto Rico

I can’t send an invoice to a buyer from peurto Rico. When I attempt to, a pop up comes up saying I can’t because it’s an International sale.

China scam

Is anyone else finding that China is home to scammers who report damage or failure to deliver's on anything you try to sell to them? I suggest that you don't include China as a location to ship to and the Ebay return policy is such that it really isn...

Shipping multiple items

Good Morning everyone!I am new to selling on Ebay here.I have a question about shipping multiple items. How do you figure for shipping a couple of the same item after the buyer has already purchased them? Am I responsible for the extra shipping costs...

Photo size in actions

Need help in enlargement of photos for use in auction. Presently they are the size postage stage and not very shape. Never had this issue until recently…. Using a iPhone and ipad for my auction postings. Thank you, Darrell

Alert triggered

I want to make my first purchase on eBay the sum is over £1,000 and it triggers an alert. All the details of the credit card information are correct

Offer was accepted but then sold to someone else

How can a seller accept your offer on said item and then turn around and sell it to someone else. It’s showing pay now but when I attempt to pay it stating item is not available, is this common practice or is this just a scam? I never had this happen...

No response from seller

Bought an item from china, box came in crushed. Asked the seller for a replacement they said sure and I haven’t heard from them since. Tried to get eBay to step in but as far as they’re concerned the package was delivered. There seems to be no where ...

Shipping and USPS tracking

The tracking numbers USPS gave me for a package is sent and it got delivered already but it's not marking delivered and the buyer not responding to messages anymore what do I do

Item purchased contained Mouse droppings, Mouse bleep and maybe Hantavirus, seller wants it back....!

Bought a "used" Duck Hunting blind bag which arrived yesterday. Upon inspection, the sellers condition of the bag was totally deceptive. 2 zippered pockets zippers are broken and don't zip closed. The main lid is falling off due to failing threads, w...

Resolved! 22 Year Seller - So Frustrated VeRo complaints HELP

I am beyond frustrated. I can not seem to TALK to anyone at Ebay. I am a 22 year seller, rely on eBay as my primary income. It also supports 3 employees. I received 3 VeRo complaints in the past month. I have only received 1 or 2 of these in the past...

Economy Shipping from India

I would like to know the shipping company most use for sending items from India to the USA ?When the item arrives in the USA it shows USPS, what about while the item is in India ?Thanks

What to do

Hi Community! Unsure what I can do. Left a satisfied and good review for an item, but tried using one of the items and it didn't work. I bought some cassette tapes. I know I can request to revise my listing by asking the seller for the allowance to d...

Black listed by FedEx because they delivered to wrong address

I've 4 purchases from two vendors that I'm guessing are using the same shipper. I've been buying cat food and have historically been getting successful deliveries.It started with a vendor where I didn't get the order and conveyed that the FedEx pictu...