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Forum Posts

Difficulty with a return

I purchased an item, the seller agreed to returns and has approved my request but failed to send a return label. I tried getting eBay to help but it is like a circular firing squad. Anyone know how to resolve this.

Locate date an item was relisted

An item that sold on August 3 just resold today (Sept. 9). How can I determine when this item was relisted? When the item originally sold, all photos related to this item were deleted. This has caused a transaction defect and I cannot find out when a...

What more can I do?

Hi everyone. This is my issue and would appreciate insight. I made a large purchase in May for my business. Then at the end of July, the company I purchased from suddenly wanted to refund me in order to pay some kind of fee. I checked my account and ...

actual charge for a buy

My offer was accepted by the seller and I was automatically charged $23.5 ($15 + $8.5 shipping) for an item. Today, I found the item was shipped via UPS at $ 19.49. Why is the money different? Thanks for your reply in advance.

Returns... who pays?

Want to send it back but I have not received any shipping labels. To my understanding it's up to the seller to pay for their item to be shipped back. And I have msgd them and they won't respond. What do I do now? I don't think it's up to me to pay ou...

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Return a item

I have to return a item and I make the return order but the information provided the address is from Israel what I do?

Seller account

I have a vintage Raleigh frame for sale on eBay, and the traffic count is there, but when I "searched" for it, it did not appear to be listed. When I tried to contact eBay about it , I was blocked from the conversation, after running out of options; ...

Return label

I am not paying to return the item where the seller has opportunity to cancel they choose not to cancel and shipped it 5 hours later after I requested a cancelation.

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Ebay hacked, my order was stolen

fake eBay account foundOrder no longer foundYour shipment Estimated deliveryUPS doesn’t have possession of the package yet. Estimated delivery date will be available as soon as we get the package.Your shipment1Z906A60YW99777499 Estimated deliveryUPS ...

Order half delivered - no response from Seller

I ordered 2 items from a seller. I contacted EBay when nothing arrived ONLY then 1 of 2 arrived damaged. Now no response from seller or refund for second item-2 Cloud Massagers. Each $170. Purchased 2 Allstate protection plans but no information abou...

I cannot get any help.

I ordered a book. I never got any helpful tracking information. it only mentions the original city. tODay is the day it was supposed to arrive . but according to the tracking information , its still in the same state. so, I sent a message to ask the ...

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