Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

First time Lost shipment

I sent a pair of pants ($99) via UPS, and the shipment was marked as "delivered", but not even in the correct city.I've already gone through the process to refund the buyer. I'm getting notices saying "there is still an active dispute"; I suspect thi...

User avatar by Explorer
  • 19 Views
  • 0 replies
  • 0 helpful

Package has been in transit with no update, Steps?

Hi y’all, I bought a monitor last month on the 11, it was shipped on the 18th and arrived at palmetto Georgia on the 26th, there’s been no progress from then until now. I want to file a missing mail form. Before I do, do I have to go through somethin...

User avatar by Rising Star
  • 46 Views
  • 2 replies
  • 0 helpful

Shipment Delivery Not Updating on Ebay

I sold an item last month (Feb 2025) and noticed the tracking was very slow to update. It's now been stuck saying its at a facility waiting to be delivered but I contacted the buyer and he DID receive the shipment as well as provided positive feedbac...

Rules for Listings

I buy a lot of model railroad stuff on E-bay. Lately I've seen listings with false manufacturer's names. Is caveat emptor/buyer beware the policy of E-bay? As an example, Model Power brand is an old affordable, lower cost, manufacturer. On the other ...

User avatar by Adventurer
  • 31 Views
  • 1 replies
  • 1 helpful

Return shipping

I have an incorrect item to return. The shipper is required to provide return shipping. They asked me to pay the return shipping, and I said no. The seller then told ebay we had reached an arrangement for shipping. How do I get a real person at ebay ...

Stop the scam

Since Ebay refuses to have a way to contact a real person or at least make it extremely hard to find and all their emails are no reply. I have $0 owed, I have NO memberships, every time I try to delete account (8x) it keeps failing and giving me the ...

Authenticity Guarantee

I have found a ton of information about authenticity guarantee, but nothing to click on to initiate it. Everything I clicked on was just more information lol. I would like to use this for the shoes I sell on Ebay.

Most Marked as Helpful Authors