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Forum Posts

Payouts on hold

Hello, just wondering why my payouts have been put on hold. I called customer service and the lady was not very helpful…she tried to tell me that every eBay account is being reviewed? That doesn’t sound believable. I’m a new seller…just started a cou...

Trying to report listing

I wanted to report a listing that Claims USA seller and item location is NY. However, I ordered the item and it was shipped from China. On further investigation I discover that the seller is Location: United Arab Emirates. When I tried to report the ...

My buyers are never paying enough in shipping.

I have sold multiple items and I always end up paying more for shipping than the buyers are paying. I just had a sale, I put in there that it would weigh 2lbs and they paid $4 in shipping. I am paying over $9 and it only weighs 1lbs and I'm putting i...

A seller using the same image for different items

The seller is using the same reverse image on different Standing Liberty Quarter coins. This is not a true description of the items we are buying. I have just bought one and then noticed the same reverse image on other Standing Liberty Quarters he is...

User avatar by Enthusiast
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  • 2 replies
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Double Billed Shipping

I sold a bike and shipping was $192.87. When I printed the label it jammed and was ruined. So I reprinted and shipped the item. Then I noticed I was double billed because I printed two shipping labels. It said I could cancel the second one but when I...

User avatar by Enthusiast
  • 19 Views
  • 3 replies
  • 0 helpful

fake Chinese silver eagles being sold on Ebay

I have bought 5 silver eagles from Ebay sellers and it turns out all were fake Chinese base metal with a silver tint because I learned that silver is not magnetic and all of them turned out to be junk. Watch when you buy any silver from online seller...

view seller's description after the sale

I had wanted to go back to view the original listing in order to see the provenance of a vintage rain jacket. unfortunately, I can not find any way to view the seller's description.

Promotional Listing Worth it or Not?

I have felt I would never use promotional listings because I feel the fee would not be worth paying. I also don't really understand the way the pricing is assessed. I have a wonderful antique for sale that very few buyers have even looked at. I know ...

Shipping label.

Do you know if theres a way to get your money back when you cover the shipping cost on an item that you ship out and then the post office returns it back because the address wasnt correct. Especially when the buyer admits that he didn't input all of ...

Changing tracking number

Hi there. I sold an item and the buyer pre-paid for shipping. There was an error at the post office use that shipping label. I had to ship the item with a new shipping label and a different tracking number however the tracking number associated with ...

Getting a LIVE AGENT

TRYING FOR A MONTH TO GET A LIVE AGENT OR FIND A PLACE TO SEND CUSTOMER SERVICE AND EMAIL. I'VE GONE THRU THE BOT AND THE AGENTS NEVER CALL ME BACK. THANKS FOR ANY HELP YOU CAN GIVE ME.

HELP! Need phone # to Live Agent !!

Hi - I have tried 5 different phone #'s trying to reach a live agent but AI automated assistant keeps not understanding - I'm soooooo frustrated I could spit. Does anyone have a customer service phone number that I can try? I purchased an item over o...

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