Ask a Mentor

Forum Posts

Sorted by:

Resolved! Why does seller's offer say it does not ship to my location?

Why does seller's offer say that it does not ship to my location when the listing shows how much it would ship for?

Auction winner

If I win an auction, do I have directly to pay the seller or pay eBay? (I don't know the answer--i hope it's paying directly eBay and eBay pays the seller. That way it will be easy and convenient. Another, is there any way eBay can tell if the item b...

What if I win the auction?

Partial refund form Sellers Issues

A few months ago I send the seller (bstohi-11) a message regarding an unexpected extra shipping payment that was never mentioned in his shipping information:To:bstohi-11Sent:Jun-18-21 19:28"I just got the package today, but it was awaiting pick up at...

Printing 4x6 labels without a receipt

Does anyone know how to print a 4x6 thermal label without the bottom receipt ??

New seller and problems with local pickup buyers

Hello, We are new sellers to Ebay but have sold our book collection on Amazon for years without one problem. We are two weeks in and each of our "local pickup only" items have had problems. We are not going to do anymore local pickups but the last on...

Selling on ebay

Do you need a bank account to sell on eBay or can you have you payments sent to a card?

Find a specific seller

Hi all, Is there a way to search for a specific seller? I am looking for my cousin on ebay, which I know she uses.Thank you in advance,Dave

Cancel a low bid

I received a low bid on an item and I countered but never got a response and some how the item was sold to the buyer and his original low bid. I want it cancelled immediately

A pending call was canceled error

While trying to purchase & print a shipping label I get an error "A pending call was canceled" I see others are experiencing the same situation however the recommendations have not worked.Does not matter whether it's phone app, tablet or Laptop Even ...

Bought an ítem without entering my account

I bought an item and hadnt my account activated, so i bought it as a guest user. How can i track it? Or how can i add the purchase to my account? thank you!!

Wrong item returned

A buyer made a purchase from my item listing, a pair of Jordan 11s. It went through an authentic checker, didn't pass inspection because they were missing soles, so they decided to send it back to me. They did not send me back the same sneaker, inste...

block buyer

if a buyer has items they won from my auction can that buyer still pay for those items if i block the buyer from bidding on any more of my items

Resolved! Wrong Shipping Label Purchased for a Return

I have issued a return for a buyer of mine but eBay issued the wrong shipping label (Priority Mail) for a TV size package. The post office has already rejected my first shipping using this type of label. When I bought the return shipping label for a ...