eBay

How to request a refund

I purchased an item that is protected by Ebay guarantee. The item arrived broken/defective/missing a part. The seller has told me to push the button to request a refund. I see no such button. I only see the option to initiate a Return.I asked for hel...

I know that listings all off after a year of no activity. Does anyone know if a report we can run?

Changing shipping PayPal account for labels

I need to change to another PayPal account for paying for my shipping labels. How?

Chinese products

how about putting “ red star” in the product description for Chinese products

Problem with TAX

Good morning,I have a problem with a certain package. I bought a watch from the US, the seller used the Global Shipping program, all additional import fees were also charged to me during the purchase. After arriving at the border, the package was sto...

Item sold buyer didnt pay past 30 days

Item sold buyer didn't pay past 30 days. If I can't cancel the order... do I just have to hold it in case the buyer pays.... and if so how long?

will not sell for what the bid was

I listed an item on ebay and I am very new to this. I had a buy it now price of 40.00. A bid was won at 11.58. with 14.00 shipping. I will not sell this item for 11.58. I have emailed the buyer and got no response yet. I do not want to get bad rating...

The purchase of items

It is Nice that EBay has no responsibility when a seller does not meet his or hers obligation to provide the Merchandise you pay for then refuses to give a refund. I called Customer Service and was informed that it was my responsibility to deal with ...

Item got shipped to customer's address. No such address exists. Item returned. Who pays?

I shipped the item with a label printed using eBay's "Purchase shipping label" feature. The item was returned, ostensibly because the address doesn't exist. Now the customer has sent a message using the message system, requesting it be re-shipped, to...

Item cancellation request.

Hello All, I recently purchased an item, and a couple days later decided it wasn't the best purchase. I know the listing has a no cancellation policy, but I figured I would contact the seller to see if they were willing to cancel since it didn't ship...

first class international shipping no services available

I am trying to ship a first class pkg to Australia and this comes up No services available. What's going on?

Account banning

Hello my sons account got blocked because he wasn’t following guidelines but recently I connected his bank account to my eBay account and it said I had a relation to his account and I have a ban from selling items so I really need some assistance on ...