eBay

replacement instead of refunding as a seller

I have a return because I sent the wrong item and the buyer wants the correct item. How can I send the replacement and not refund the payment.

return

I am trying to return an item and tried to contact the vendor by phone and email but no answer on the phone or by email and ebay site is no help, i can't even see the item in my purchase history.

iPhone purchase from ebay

Hi there, I bought an iPhone 11 from eBay as an unlock phone that I can use for T.mobile SIM card . The phone arrived for AT&T with the AT&T SIM card on it although in the the listing description it doesn’t say for AT&T and it’s says it’s sealed and ...

Seller shipping

How long does a package stay in hub once delivered? I’m waiting patiently but it’s going on week 2 now

Cancellation request

A buyer requested cancellation but already submitted payment. The funds are still on hold and not showing up in my payout, so I can't refund the payment. I figure eBay will automatically refund the buyer if I simply don't ship the item. Is this corre...

Where can I find yearly totals for ebay shipping purchases?

Fees based off shipping included. Buyer pays so why are fees based off shipping? Buyer pas shipping

Why are my seller fees based of shipping included when buyer pays for shipping cost? Seems extremely unethical when I don’t get the shipping cost as a seller?

Unable to list item on eBay

I have listed the item and descriptions and everything and Finally entering the product into that eBay for selling it showing me error we don’t find your identity this time please can anyone help me delete my product and sell thank you so much for th...

ENDLESS REDIRECTS AND LACK OF CUSTOMER SERVICE

ACTUALLY CONTACTING CUSTOMER SERVICE IS NEXT TO IMPOSSIBLEWHEN I FINALLY REQUESTED SOMEONE CONTACT ME IM TOLD A 2 MINUTE WAIT FOR A PHONE CALL...YET STILL NO CALL 20 MINUTES LATER THIS IS INFURIATING

LIES BY CUST SERVICE DEPT

AFTER WADING THROUGH THE ENDLESS REDIRECTS TO UNHELPFULL FAQ PAGES TO REQUEST A CALL BACK I GET A NOTICE THAT ITS 2 MINUTE WAIT FOR A CALL BACK. 30 MINS LATER STILL NO CALL, BUT I GET AN EMAIL SAYING THEY TRIED TO CALL AND BLAH BLAH BLAH....i SAT HER...

Selling

why did I get an email saying that my selling is below standards when I’ve had no issues?

Cross slide mill/drill work table t-slot

I was wondering if someone who purchased this cross slide mill/drill table, could tell me what the size of the t-slots are? So that I can purchase the right size set,of hold down clamps. Thanks for the help fellas

Possible scam

So i have a lady trying to sell me a boat through an ebay buyer verification setup that is asking me to pay with ebay gift card ? Sounds scandalous to me ,any thoughts?

Discovered Item was a Counterfeit but it has been six months.

Found out a collectible card I bought in July was a counterfeit. I contacted the seller but he thinks I'm scamming him. Was over $2K so I'm obviously hopeful I can get my money back.

Accidentally cancelled an item that was paid for and shipped

I accidentally cancelled an item that the buyer had paid for and shipped. How do I get it reversed so that I get my money. I cannot find an email or phone number for eBay to talk to a real person!