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Forum Posts

Suspended for no legit reason? Help!?!

Has ebay suspended my account and canceled my auctions when they were at the highest any of my auctions ever been. The first reason was for the safety of the community and they needed verification. Copy of my driver's license, bank statement, and inv...

Resolved! International buyer shipping issue

I have a buyer who has bought a large order for me. The first one went smoothly. They are international but shipped within the US. They purchased over 30 items from me. They were split this time about a week apart. The first half I invoice and it was...

Expedited shipping costs

How do I add add additional cost for a customer who wants expedited shipping shipping after they have paid? I went to “sold” and was told to go to “more options” but cannot find that.

SHIPCOVER INSURANCE NOT WORKING

I just tried to use shipcover insurance on a Priority mail package of 125.00 and it would not let me insure it. But then I tried the USPS insurance and it worked. Whats the problem, do I need to updated shipcover? with a token? I have been having thi...

User avatar by Adventurer
  • 164 Views
  • 1 replies
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Turns out my item does not work

I forgot about the item on ebay because I am new and gave it a go.....now the watch sold but for the lowest amount and I am not willing to sell it now, but when I cancel it, it says I need to submit a refund although the money has not been released.

Email or Message Sorting

The nature of our Ebay business is to receive a majority of "offers/counteroffers" so our Inbox gets cluttered rather quickly. We have two people handling Ebay: one in control of pricing and bids and myself answering item info and shipping issues. Wi...

User avatar by Adventurer
  • 88 Views
  • 1 replies
  • 0 helpful

Resolved! Printing a shipping label for a small envelope

Hey, everyone! Newer seller here asking a question about shipping to help lower my costs. I recently sold some very small items that work perfectly in just a regular envelope. However, when I go to print the shipping label, it's saying it's going to ...

Issues with eBay charges

Does anyone have this issue as a seller that your items are not selling eBay keeps charging your bank account while your bank account is in the negative and I am getting quite a bit of fees of $30 per time they charge me this is adding up and it’s co...

Buyer requesting me to email/message him

Hi, I don’t sell items often. Someone recently purchased a Pokémon card that my son had me list. He hasn’t paid yet and asked me to message or email him directly so that he could ask me a question. After emailing him, he asked me to reply and confirm...

User avatar by Enthusiast
  • 59 Views
  • 1 replies
  • 0 helpful

Seller cancelled my order and said I did it.

After getting an insanely good deal, the seller cancelled my item claiming it was broken, then when I looked on the order details page, he marked that I chose to cancel it. The only thing I could do is email him--there was no link to complain to Ebay...

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