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Forum Posts

Missing refund

I purchased an Micheal kors watch to be told by the seller it wasn’t in stock and they issued a refund on the 26 th of November which should have taken 3-5 business days and I’ve still not received it can you help please

buyer filed false complaint and wants return

Buyer bought a blue Fiesta water jug.......now she wants to return it because she said she ordered a blue and white jug. She claims that the reflections on the photo represented the "white". My policy is no returns.

camera

Buying a new camera. What are the particulars I need to get the closer pictures when posting an item forsale? Thanks

Resolved! Selling an item that has $4 shipping... Customer bought 2, Ebay charged $2 shipping? Why?

Sorry if I am missing something obvious. I mostly list things via Mobile, and only realized how to fix the issue I was having with people buying 2 of one item, but only being charged shipping for one. (App doesn't have the option for the 'additional ...

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Seller

How do I remove an item that a seller canceled the sale after I had committed to purchase? It is in my cart and says I need to pay for it, but the seller canceled the sale as soon as I agreed to purchase. Thank you.

Blocked

Very urgent !!!!! I want to buy a product, changed the address in the USA. You are blocking my actions. This is the message I see: "Your account may have been accessed by a third party. In an effort to protect your account, we have put a temporary lo...

Item never received, seller stopped communicating

Purchased an item from a seller in Texas for $139.75 to be shipped to Florida on Oct 25. Somewhat heavy antique tractor parts. On Oct 27 it was reported as being shipped. Tracked fine until it arrived Nov 1st at the UPS facility in my town and “Merch...

Countrfeit product

I recently purchased a product from Ebay. The product is a counterfeit. The product does not appear on my recent purchases. I am unable to contact Ebay. I have a Order# Item ID and a Tracking Number. Thanks for any help. A phone number would be great...

"Checkout Incomplete"

Found an item that I -thought- I wanted to purchase at the time, so hit 'buy it now'. Realized at last possible moment that it was the wrong item (was 1st ed., not revised), so did not complete checkout. No money changed hands, the auction is still u...

Not able to print shipping label

The past two times I've sold something I can't purchase or print the shipping label. I'm told to go to paypal but it's more expensive and inconvenient. Is anyone else having this problem? What is your fix?

scam??

customer asked for phone number to text me, I gave it. now she wants my email for PayPal. Is this a scam

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