eBay

Purchased gift card and it hasn’t been activated

Damaged Package

What is the best way as a seller to handle a product damaged during USPS transit and received by the buyer?

ebay someone charging me additional shipping on ups bogus weight claims

i ship items with ups at times and a few days later i get messages from ebay that i owe a significant amount more as they claim the weight was about 7 times the actual weight and I can get no help from ebay. This is totally bogus. I am being stole bl...

Mail delay

Since when does EBay hold your funds when tracking shows clearly that a seller has sent an item priority mail and it has not the seller has not received the item but it is going across the United States. How many mail delays do you see? They let a re...

How long do I have to leave feedback for a seller?

Refund/returns and final final fees

I would like to accept and item back from the buyer as it does not fit her. I would be happy to refund her as long as I do not get charged for the final value fee. Reading through the EBAY help topics for the last three hours has not help do anything...

item arrvied damage

buyer bought a vase and was packed securely, pic was sent showing the box was bend, and one of the handles broke off. I suggested she file a claim with the USPS but she don't want to . now she sent pics with both handles broke and they are in pieces....

At what point do I report an item as stolen?

This issue has been going on for about three weeks. I sold and item and the buyer claimed it did not match the description even though there were multiple photos displaying what the buyer claims didnt match and they were sent the information that the...

Shipping Address Issue?

Hello, So I have sold a game to a buyer in Chile. He has put in all his address information in the address field. However, when I go to print the shipping label. eBay won't let me print it because, it says there is a problem with the address. eBay on...

possible buyer wants me to use the EBay app

The only inquiry on my car for sale has been a repeated message from someone using a random set of letters as their name, requesting that I communicate with them on the E-Bay app. I don't want to download the app on my old phone and I don't want this...

Possible buyer asking about related auto parts I might have for sale

First time seller. Auction item, possible buyer says he might be interested in a possible bundle deal with other parts I have. Do I list these parts at a later time or can I change my current item auction to include the unlisted parts. I want to keep...

Paypal payment

I have a buyer wishing to pay with paypal, but Ebay will not allow me to sign up for a new paypal account (I do not have a paypal account) - Please recommend a "workaround". Thank you!

return label

I need to send my buyer a return label,  

payment account can't be set

Hi TeamI'm trying to add a payment option instead of the previous one, but something goes wrong and doesn't,t let me to set up my new bank account.How can I fix this problem?Thank you

Shoes

Bought a pair of shoes they didn’t pass authentication. Says returned to seller. Will I automatically get my money back?