Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

remove feedback

buyer open a case item never received but never paid for it and leaves me a negative feedback how can that happen???

User avatar by Rising Star
  • 39 Views
  • 1 replies
  • 0 helpful

stalled International shipment

Hi all, sent a package thru eBay to a foreign address. eBay sent it thru DHL who cleared it as Outbound on Jan 26. Customer hasn't received it and there is no other data available from DHL. How do I get further tracking info? The package was over $20...

User avatar by Adventurer
  • 32 Views
  • 0 replies
  • 0 helpful

Return and refund

Hello, I have a problem about return and refund, the case is on hold and I can’t control it, I contacted with buyer we deal accept return, I need to accept the case, but the case is holding on eBay so can you help me. The order number is 130814685054

User avatar by Explorer
  • 37 Views
  • 1 replies
  • 0 helpful

Credit

eBay customer service agreed to credit me for two different items in an email and specified the amounts… They have only paid one, and although I have sent multiple emails regarding the other, they are ignoring it and will not correspond. What do you ...

multiple item purchase

If someone wishes to purchase multiple items, and I will be combining the shipping on them .... how is this done? Do they have to select the items to purchase but not pay for them and I go in from my Seller side and combine in an invoice? I see no va...

eBay Bucks

Hello before I was collecting eBay Bucks but after last year I see that ebay bucks is not collecting more on my account, in this year I made 900$ purchase on my account bu nothing on my eBay bucks ballance

User avatar by Pathfinder
  • 44 Views
  • 1 replies
  • 0 helpful

Seller will not refund after I returned item

Seller is angry because I returned an item and won't refund $85 purchase price. I offered to pay for postage both ways. She opened a case, and eBay refunded shipping costs only and closed the case. I appealed 3 weeks ago to eBay but have not heard fr...

How to report system errors

2 different errors going on with eBay app for IPad:1. Sort no longer works. Seller looking at listed item, and items can no longer be sorted with “Sort.”2. Ebay controls when we can make offers to Watchers, but now I have had the same 5 items show up...

User avatar by Adventurer
  • 51 Views
  • 0 replies
  • 0 helpful

Education for restricted items

Hi team, please note that my account was closed for 3 days due to listing of restricted items I listed only Normal Ayurvedic/Herbal items. So I want to be educated that how should I know that which items are restricted and which are not.Kindly educat...

Most Marked as Helpful Authors