Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

help!

Please, does anyone know a working phone number for Ebay uk?Or even a way of having them call me without it automatically assuming Im in the U.S and not letting me change to UK? Many thanksNatalie

Resolved! Postage charged and paid for going unused

Hi please assist I have been selling on eBay since about 2018 and have done decent business over the past 4 years.I always charge adequate postage over and above the sale price (I rarely offer free shipping).The shipping cost is always added to the t...

LISTINGS

can anyone show me how to download my listings to an excel file ? I would like to add more items but , am having a hard time managing what I have listed.

Returning a wedding dress

I bought a wedding dress for $158, but it doesn’t fit. The return shipping cost is $75. Why am I responsible for paying that amount? If I paid $75 to return the dress then my refund is less than the cost of the dress. I would get a little over $80 an...

Gift cards

How many times can i use a gift card? What do i do if the cashout amount exceeds the gift card funds? Can i use multiple gift cards to complete a purchase? Can i transfer gift card funds to my PayPal account?

Refund Request

Did not receive the item, seller never shipped it. I messaged the seller twice with no response. I received an email from Ebay with directions to request a refund and the directions are incorrect. There's no option to request one. I did fill out the ...

Customer service

Yeah customer service on eBay sucks. I started a chat to get an answer to a simple question and all they did was say "wow you've been with us for 18 years. Thanks for the loyalty." Then put me on hold as they "catch up" and then transfer me to someon...

Unauthorized charge to my account.

I just had an unauthorized charge to my account, but there is no way to contact eBay directly to resolve this, so can anybody explain how to get the charge refunded ?I just was in the process of getting a refund from a seller when this charge appeare...

User avatar by Rising Star
  • 49 Views
  • 2 replies
  • 0 helpful
Most Marked as Helpful Authors