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Forum Posts

Cancel refund due to replacement sent

Our customer returned the items the ordered incorrectly, and we sent what she wanted at no charge. Ebay is still saying we need to refund the customer.How do I get this refund request cancelled?

Refund

I requested a refund for a item that came damaged. The seller accepted it and I sent him the item back. When I left a negative review on his page he requested it to be taken down because he already accepted the refund. I said no. For some reason eBay...

item bought that has not ship.

bought an item days ago and it has not ship. been trying to reach out with the seller even weeks priorthru offer and queries regarding the item but no response. Ebay is not very helpful with their not sovery interactive help desk that has set of rule...

User avatar by Adventurer
  • 52 Views
  • 2 replies
  • 0 helpful

Global Shipping Program

Hi there....This is my first time using Global Shipping Program on ebay. I'd like to know if anyone here uses it?If so, is it a good program to use for shipping internationally? Does ebay add additional charges to the seller? I live in the U.S., and ...

Might I cancel payment payment on a fake item on Eaby that I placed order, but do not receive?

Hi all, I placed an order from a seller not in US, but look like this item is a fake item. Seller provides a tracking number, but the tracking does not move any where. I tried to open a case on Ebay, but Ebay does not allow to open a case until the "...

User avatar by Explorer
  • 77 Views
  • 4 replies
  • 0 helpful

Unable to mark as shipped

I have a couple items that have sold but I’m unable to mark them as shipped. I’ve tried using safari rather than the eBay app and it just tries to make me pay for a shipping label. I’ve never had this problem before and I’d rather not spend money on ...

Ebay has charged me twice over $300

I bought 3 items from ebay to do maintenance on my vehicle, they have charged me twice and i cannot get any helpbfrom ebay concerning getting the srcond charge returned any help would be appreciated

User avatar by Enthusiast
  • 62 Views
  • 2 replies
  • 0 helpful

WHY was I screwed around? It was a simple deal.

Earlier this month I ordered 2 heavy duty plastic trays. 16 X 22 I paid through Paypal. The 2 plastic trays were supposed to show up on the 16 of June. I investigated and found some mysterious message about a supposed problem mid shipment.The writer ...

User avatar by Explorer
  • 49 Views
  • 2 replies
  • 0 helpful

Buyer shared personal contact info. How to report?

Hi,How do I report someone for sending a message that violates the eBay policies (providing personal contact info to initiate a transaction outside of eBay)?? I listed an item for local pick-up only.A user messaged me and asked for selling price (obv...

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