Ask a Mentor

Forum Posts

Sorted by:

Purchase dispute

Good morning. At what point should I dispute a purchase that I made? 8/16 I purchased a camera from Japan. I am getting conflicting info like one thing says it might be out of stock (when it was labeled last one). The other bit of info says it should...

Posted feedback disappeared

I left feedback for a seller who was crass and unhelpful, and who I contacted prior to posting feedback. But my feedback disappeared without any communication with me. How is that possible?

Possibly Fraudulent activity

Noticed 3 recent activities in a checking account I didn’t give eBay-one was for 9 cent deposit , one was for 1 cent depot and the last was a withdrawal for 10 cents. What number or email can I contact for help????

printing shipping label

Hello, does anybody knows how to print label without shipping label instruction. Before I was using custom margins on my printer . The printer I use now doesn't have this option.

wrong shipping label printed - went to usps to ship, need to correct shipping on item sold

Hello, I just sold a laptop and I must've accidentally not had correct shipping options. Buyer notified me that he couldn't select shipping options and sent me a screenshot. I then gave the buyer two options of $20 economy or $75 for express based on...

Help

how to actually talk to a live person

Resolved! How do i adjust the sales tax billed on both the item and shipping?

the seller is being asked to pay the tax on shipping as well as the item. How do i adjust that?

Angry buyer

So I have a designer backpack I was selling. An interested buyer wanted the item but didn’t want to pay my price. I gave them an offer and since it was higher then they want to pay, they made a false report saying my item is fake. How do I fight this...

Bid retracting

I was interested in bidding for a pmg66EPQ 1935B $1. A certain seller had six in a couple of different grades up for auction so I added all six to my watch list. When the auction had a little over 1 hour to go, I decided to make a bid on one of the i...

How can a buyer revise the feed back for a purchase.

I posted a negative review to the WRONG item. I clicked on the wrong item for the review negative review. I wanted to issue a positive review for that item in question. How can I correct this review? Thanks

S/H

Are submitted bids INCLUSIVE of S/H, if any, or EXCLUSIVE?

Handbag Authenticator Issues

I purchased a new Chanel handbag, it went to authenticator who posted to me in a box 3x size of the Chanel box with one strip of eBay tape. When I got the bag, the Chanel box was opened and the bag was flopping around, even post man said there was an...

Saved search email matches are ridiculous

Recently, I've started constantly getting emails claiming that there are new matches for my saved searches, but the suggested matches are in no way related to my searches, and the suggested matches don't show up on the results page. It has gotten so ...

Shipping to Puerto Rico

How do you expect to improve your services if you continusly reject shipping to PR? We are part of the USA with a valid zip code from the USPS but eBay forbids sellers to ship so many items that I, as a customer, had decide to buy from other sources ...