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EXCESSIVE SPONSORED/PROMOTED ITEM FEES

In the past 12 to 18 months eBay has altered the algorithm in order to clutter buyer searches in order to create the appearance that their new advertising and promotional campaigns are necessary in order for us sellers to maintain normal sells activi...

Lost Package Appeal

I recently shipped an item to Italy, using the eBay international shipping feature. The item never arrived so the buyer filed a missing item claim. eBay put a hold on my funds. eBay informed me that because I hadn’t provided proof of delivery to the ...

Crybaby Buyers

I had a stupid buyer harassing me over shipping 1 month ago in mid December when he received his card, the crybaby buyer yesterday gives me negative feedback for no reason and complains it took 12 days to receive his item when it was shipped during t...

How can I block a buyer from my listings and messaging?

@links to members

buyer has bid on item i'm selling,same buyer now wants to buy it now, can i do this?-what price

hello a buyer has bid on my item and now wants a buy it now price can I do this and what price do i ask? also is there a fee on buy it now? many thanks

Sellers

How does a seller get away with accepting a bid and not sending you the item that was paid and agreed on? I was refunded but not right. Doesn't seem fair at all:(

counterfeit items

I recently discovered two items I purchased a year or two ago were internally counterfeit, they were listed with the serial numbers and the likes matching with the official models. I'm assuming it's far too late to do anything about this? I tried rep...

Return

I did not receive my item , after contacting seller and e-bay I was issued a refund for the full amount. Now the lost item was mysteriously delivered after the refund. How do I return it? I have already ordered the same item from another seller

ground advantage

I am a seller. I select USPS Ground Advantage but the listing indicates priority mail. This result is that I often pay more for shipping that the item costs. How do I Correct this?

I believe we should be paid when they decide to buy our products

When they pay we get our pay it's our obligation to follow the rulses

Credit for using App

I was supposed to receive a $5 credit for using the EBay app for the first time. But the credit didn‘t show up on my order. How do I receive the credit?

Vintage Black doll identification

*HELP*Vintage Black Doll in what I believe is the original clothing. Yku can notice the PSEG red cheeks. The doll does have the Rollie eye feature. I am not able to find any dolls with the location and format of numbers. I will attach a photo of the ...

eBay official app bug - switches language without prompt

I am using the eBay official app. I have the language setting to English as my preferred language. I am living in the Czech Republic that doesn't have English as a national language, and eBay doesn't have a site for the Czech Republic, so we use eith...

Resolved! Combine Shipment Credit Back

Hello. I'm new at the "combined shipping" option. I have a customer who has two separate orders. I combined the shipping to save the customer on shipping costs. Does the ebay system automatically credit the buyer back or am I supposed to figure out h...

Removing false negative feedback

Had a buyer leave negative feedback on an item that was still in transit. I recently sold an item and had it shipped out, I went back to check the status of all my orders and saw that a buyer left negative feedback stating they never received it. For...