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Shipping costs

Shipping costed twice as much as the buyer paid. How do I send an invoice( if I can) for the difference?

I found an item and the seller says they are part of a buyer protection program through ebay and sent me an invoice that says I can't pay with a credit or debit card , that I have to purchase a one vanilla card or American express card and put the mo...

Timing on refunds

How long does it take to get a refund from a sale the seller cancelled?

Someone stole my house!

I did not receive anything mail yet since I paid it was there but I did not receive nothing can you please deliver my packages from it there with my name on it. I would really appreciate it. Surid fly!I would really appreciate it.thank you.For everyt...

Resolved! I lost my Ebay card

I would like you to send me a new Ebay mastercard for i list mine

Bought an item- then seller asked if I would like a different item instead

I recently bought/paid for a nightstand with 3 drawers and charging station. After payment, I was contacted by the seller stating the following:“Dear customer, thank you for your support to our store.I am sorry for the inconvenience caused to you. Th...

How do i get a refund on a digital item that was accidentally purchased?

I made an accidental purchase when I ordered a part for a vehicle and can't seem to get a return. What do I do?

You're unable to buy this item because you have a record of 2 orders in the last 12 month(s) that we

You're unable to buy this item because you have a record of 2 orders in the last 12 month(s) that were canceled because they weren't paid for. Think we made a mistake? Here's how to appeal.

Buyers address is a known scammer.

I was about to ship an order but the address/name was peculiar so I searched it and came back as a well known scammer. From a simple search it looks to be a chinese owned warehouse in the US that buys from and uses ebays returns and buyer protection ...

change email address...how to...posted the wrong address

we posted the wrong extension...dot com instead of dot net. How to correct this????

Shipping what is the cheapest way as far as shipping boxes to use..flat rate etc. Thank you.

What is the cheapest way as far as shipping boxes to use ..flat rate etc. Thank you

Un-decline an offer

How do I in-decline an offer?

Shipping address is incorrect

I keep getting an address that is an old address when a repeat buyer has purchased one of my products. I have had a package returned to me from that old address. I don’t think my customer knows how to change it so it doesn’t come up every time. I kno...

Combined shipping on international orders

I had buyer ask me if I combine shipping on multiple lots. I answered sure, because I charge actual shipping anyway. The guy lives in Hungary and eBay won't allow me to send invoices to international buyers (no idea why not) and I don't know how to c...