cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Shipping address is incorrect

I keep getting an address that is an old address when a repeat buyer has purchased one of my products. I have had a package returned to me from that old address. I don’t think my customer knows how to change it so it doesn’t come up every time. I know I’m not supposed to send to a different address but I don’t want to just get the package back again. What should I do?

Message 1 of 2
latest reply
1 REPLY 1

Shipping address is incorrect

@jwilla 

You will need to change your return shipping address on Ebay:

https://accountsettings.ebay.com/uas/addresses

lady_madonna
Volunteer Ebay Community Mentor

Message 2 of 2
latest reply