Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Company Website

Hi, Wondering if it is within ebay policy to provide someone with our company website if they request it as we do offer items beyond what we sell on ebay.Please let us know.Thank you

User avatar by Pathfinder
  • 33 Views
  • 1 replies
  • 0 helpful

Never received payment.

I listed a piccolo back in May. I accepted an offer but never received payment. I sent a couple of invoices. I have sent a message to the buyer but got no response. When I tried to cancel the order, I got a message that it was too late to cancel. I n...

Help with return

I am old and poor. I cannot take pictures. Therefore, I cannot Contact the seller, Contact eBay or Initiate a refund. Thanks, eBay for making this impossible.

eBay not responding

I’ve reported a bassoon that keeps getting listed and sold by a guy who just opens up a new account after the current listing is sold . He doesn’t bother to change his location, item description, or pictures of the instrument. He’s currently on his t...

User avatar by Enthusiast
  • 46 Views
  • 2 replies
  • 0 helpful

PayPal auto payment

I am annoyed that ebay auto deducts PayPal payment after I made an offer. I chose PayPal for payment, but I have two accounts linked and I want to choose between them for payment, as I did previously. I had no email notifying me the buyer had accepte...

order: 26-10179-47690 defective

Hello Dear,I bought a Lawn Mower, order: 26-10179-47690 defective, It stopped working after using it a couple of times. I send a message regarding this issue to the seller but he/she never responded to my email. I did wait till the last time but no r...

User avatar by Explorer
  • 31 Views
  • 1 replies
  • 0 helpful

purchase was not useable and obviously broken

I recently purchased an item from a so called new seller. The shipping cost was way higher than normal, but the photos showed the item from all angles, except for the damage. When the item arrived, it took me nearly an hour to unpack it, and it was a...

Continued non payment

Ebay allows bidders to bid and when they do win and do not pay they are allowed to receive a positive feedback. One bidder has done this 42 times. I was number 42.

Authentication process

I have had such trouble with this program. I sell vintage jewelry and my items are inspected by a GIA graduate. When my items are sent to authentication they are coming up with very small differences. This needs to stop as they are not notifying buye...

Website Servey

I am trying to get intouch with a servey website by Ebay for free vacume.just pay shipping and handeling. $4.50. I was charged $149. to my bank account.there is no contact info for canceling. can you give me there info.Thanks

Finding a seller

Can someone please l ease helped how to find a seller I used before? Lived their items and just now got back on line. TY in advance.

Feedback on Guest Purchase

I couldn’t get into my eBay account because I never use it. So I purchased a poster as a guest. The seller knew I couldn’t leave feedback so he sent me a poster with a manufactured wrinkle. All I want to do is get this guy to admit what he did. It’s ...

Ebay International Shipping?

So who do I send my package to if I'm in the United States?Do I send the package to ebay or to the International person and location?I'm so confused to the cost and expense to where and who I send via USPS I always use labeling right from my computer...

Most Marked as Helpful Authors