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Unable to upload tracking data

Hi all, a buyer wants to return an item I sold but I cannot find a way to upload tracking data. The return request screen simply says "awaiting shipment". I am able to add a tracking number but not actually upload tracking information for them to pri...

unable to promote listings...

I've been selling for several years and lately the option to promote my listings is gone...I can either make offers or share listings. My sales are tanking because even though I am running a discount, I don't think customers are seeing my listings. W...

What is the correct value using file exchange for USPS Ground Advantage?

Cannot find any documentation on what is the correct value to place in the "shipping service option" field when using the new USPS Ground Advantage. I tried "USPSGroundAdvantage" and got a failed upload. Any help would be appreciated!

eBay Store "About" Description not displaying

Hello, I have an eBay store that I pay for but does not currently have any active listings. When I go to view my store publicly, the "About" description does not display, nor does feedback. I do have an About description published for the store.I hav...

Using the Listing Template to upload multiple items

I can't get my listings to upload because it keeps telling my I have and Failure 737 Error - Please enter a valid postal code. I have my valid zip code listed under the "OriginatingPostalCode" field that I had to add for calculated shipping. Any idea...

Was i denied from being able to sell live?

I remember reading that live is till in beta but it seems like more people are selling on here than on what not., youtube, facebook. was i denied cause i took two months off social media after my mother passed? If i could vet people to be able to sel...

huge selling fees for seller below standard

just a note to all concerned i have been selling on ebay for over 20 years and they are heartless i am senior citizen had a bade run of luck on items i had sold in the last 10 months they were canceled for they had become damaged or lost so ebay loer...

Vendoo is such a waste of time and money! Wish I'd done more research!

Just wanted to make a post that might help anyone who might be on the fence about trying this service. If you value your sanity, or like customer service from a company you spend your hard-earned money with, you'll want to stay far away from Vendoo. ...

ebat - ai

Hi Again Everyone, Ok - How do i keep this "eBay - ai" box off of my message board???? Thanks.....

How to copy and save everything from listings

We have been kicked out from ebay. We had over 2300 listings. AS you all know creating listings is huge work, at least it has been that to us. We would like to copy and save our listings for later use. We have tried to find how to do it but until now...

can't change old phone number

I tried to change my phone number on the account, clicked edit under personal info, confirmed by mobile number, but could not delete the land line which is still the number on my account. I tried to talk with an agent, but they have to call me on the...

Seller died

My cousin was a seller on eBay, but he passed away. I m trying to find his store. I do not use eBay myself, and am unble to Search for just a Seller. All i get are search results for items for sale. Who do I contact to report a death, to find a store...

Automate eBay Offers with More Control

Hey all, I'll keep it short. I know eBay has their own "automated offers" feature, and I'm not sure what the general consensus is, but our team doesn't like it. Is some automated offer extension/feature something that people would want? It could take...

Graphic

Hello, I'd like to improve the graphics (cover image, categorize items) of my eBay profile. Is there a guide on the site or could you provide me with some instructions? Thank you in advance.

Listing template functions

Can anyone point me to any documentation on the template language that is used to create the product listing. I obviously know the super simple basics of showing attributes of a product in the listing using the parens {{ }} but and the image function...