Report eBay Technical Issues

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Submitting a complaint.

This is the third day I am unable to send a complaint regarding a vendor who simply changed his mind to send item because the final price was too low. I appear to have been blocked. Anyone else having this problem?'We ran into a problem. Please try a...

Account suspended with no notice

Hi,My wife’s account (sharmi.sahoo@gmail.com) got suspended without any notice. An email came on 19th December 2025 from customerhelp_in@ebay.com that your account has been suspended. This account has been in use for UK for more than 5 years. I have ...

App not working

Can't log into my app even with the correct password . Nothing seems to be working as keep getting technical error codes

ebay purchase search broke, return only very small portion of results

As titled, ebay purchase search broke, return only very small portion of resultsI think it is just broken today.Please fix asap as we rely on the search a lot

Offsite Promotion Not Working

So I have 2 accounts both with continuous off site promotion budget. They get about 7k clicks per day. The past 2 days both accounts have gotten 0. Shows 100% drop. So what am I paying for and why am I all the sudden getting 0 clicks? This is not rig...

Search Under Purchases Is Not Working

When I sort for a key word for an item I purchased it returns nothing. The results for “All”are there and if I search for something where I should get a ton of results I do get a small set of data returned from about a year ago but not everything tha...

Ebay Listing Traffic Issues

I am having trouble viewing my listing traffic. Usually I should be able to view it by clicking on the number of views given for a given item, yet when I click on the number, I receive the following message: "Something went wrong. Please close the mo...

Cant leave feedback

Started yesterday. I have my own feedback I leave, not something generated by eBay, and I go to leave the feedback, and its not leaving the feedback. DOne it thousands of times this way, so has something changed?

Listing prices not what i am putting in. Its always way lower even if i revise it to the higher pric

If I list a card for 8 dollars it posts as$ 1.45 ish

No results when I search my purchase history.

When I purchase history I get no results. Example: TWOSUN TS574. can I print out or export my purchase history?

Can't seem to check out while accepting seller's offer.

I've been watching a good number of items (like cards from Japan), so when sellers give me and offer and I accept them, I can't seem to do the final step (check out). On both mobile and desktop I keep getting "This item is gone but there's more to se...

Sent an offer to a customer, customer is saying it's saying there's a problem code 3013?? Why

How do I fix it?

Can't bid on an item

Has anyone had trouble with selecting a payment method to place a bid. I have tried multiple auctions over the past few days and can't place a bid. I have contacted support and they haven't been any help. Any suggestions? Thanks

Impossible to choose Click & Collect option when making an offer

It is impossible to choose the Click & Collect option when making an offer for an item on ebay which is ridiculous, this bug needs to be resolved ASAP. No-one wants to be penalised with higher postage prices when making an offer, it forces the buyer ...

ALERT15129 IS NOT RESOLVED

I have a discrepancy of over 400 items, and according to phone support, this alert is closed and resolved. According to the community, it is still an issue. Ebay, can you please confirm or deny? I can't sell items that aren't visible, but I am paying...