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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

postal code error in ebay code.

I use for a decade the same postal code in my listings on ebay. 4824jc. I can list new items with this postal code, no hastle. But as soon as I do a revision of the item the postal code is rejected. With error messageError: Postal code is not valid. ...

Ebay can’t update my account information via philippines

I just made an ebay account, i come from the philippines, whenever i click the account section to update my information so i can start selling, it keep redirecting me back to homepage, especially when selecting philippines for my country, i tried put...

Tracking being mixed up

This is a very weird situation. I have ordered two pokemon items from different sellers. One korean, one japanese. Today, i recieved the korean package, but when i checked its tracking to confirm it was marked as delivered, it says it hasnt even been...

USPS QR code not working at post office.

Had a usps ground advantage qr code for shipping an item, went in they scanned, said there was some sort of error.Now the package is marked as shipped and usps in possession when they do not have it since they would not accept it.

Messages page not working

Is anyone else having problems with their EBAY messages? I am unable to open any of them now as of 5-25-2025. Already read and unread. Is this something EBAY is working on??

ebay still blocking combined shipping

We've moved this thread to the appropriate board, please click the link to find the new location.

Bug Issue - When clicking an active listing "seller similar" item added to cart.

Bug Issue - When clicking an active listing's "seller similar" button, instead of going opening a create new listing page, it add's the item to my cart and takes me to checkout. Seems to be happening often.

ebay e-mails no longer being received

ebay e-mails no longer being received from buyers or from ebay concerning questions or even confirmed sales. They do go into my ebay communication folder, but I used to get an e-mail directly until about a week ago. All of my setting are correct and ...

Resolved! Can't pay for anything

Put an item in my cart to buy and when I click to "only pay this seller" I get this: Secure Connection FailedAn error occurred during a connection to pay.ebay.com. PR_CONNECT_RESET_ERRORError code: PR_CONNECT_RESET_ERRORThe page you are trying to vie...

"You just enabled automated offers for 1 item": No, I did not.

Automated offers was NOT selected.

Listings that were deleted long ago have been getting relisted

I have been having a recurring issue in which some of our listings that we deleted long ago (either because they sold on another channel or because we couldn't find them) have been getting relisted. One item in particular has been relisted 5 times in...

Ebay says I have 2 order to ship but only 1 order found

Since last Friday, I keep getting notified of orders to ship, but, it appears that I am missing an order or the last order shipped on Thursday didn't clear out? There is always one order left outstanding. All of my screens are correct except for the ...

help

Why can't I talk to a live agent?? I want to order two items but it won't let me.

QR code not working at Post Office or on my computer

Went to the post office on Saturday 2/08/2025 the QR didn't work so the person at the post office said okay we will send the parcel on, but can't give a receipt. I am waiting to see if goes to my customer. Not a good service is it. Disgusted with thi...