Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Suggestions for manging shipping costs to Alaska, Hawaii and other hard to reach US places
Hello all. I'm looking for suggestions for how to setup my shipping policies and listings to better deal with the occasional order from Alaska, Hawaii and other hard to reach places which I end up taking a shipping loss on. I sell specialized woodwor...
Buyer demanding ALL shipping costs returned for a remorse return?
Recently, a buyer purchased a set of collectible action figures from me and I shipped immediately, with priority mail. Upon receipt, they claimed that the figure arrived in perfect condition, but looking up close at them, they "didn't like the look o...
Jacksonville, Fl Shipping Delays USPS
If you’re shipping usps out of Jacksonville, Florida just know they are experiencing major delays with packages.
Ebay International Shipping is a Joke ! Avoid ordering from any selling with this service
Ordered a product from USA to AustraliaGenerally post takes a week or so.EBAY INTERNATIONAL POST ( estimated delivery > 1 month )May 6, 2024 - ShippedMay 8, 2024 - Delivered (GLENDALE HEIGHTS, IL 60139)May 10, 2024 - Tracking number providedNow here ...
Somewhat obvious shipping cost error from eBay's computer
I was wondering why I received a charge back on shipping. This weights and dimensions we correctly placed in the ad.I found the problem. For each item I had listed an accurate a weight of 1 lb 7 oz and box dimensions of 9" x 7" x 7" .When a customer ...
What is the difference in rate between Media Mail and Free Economy ?
What is the difference between Media Mail and Free Economy?
Ebay Standard Envelopes- No scans in Hartford CT- 10 days now.
Never had problems before, now I'm getting buyers asking to please ship their patches. Only thing is they were mailed out 10 days ago, all received ESUS tracking, but all show "tracking # provided", but that's it. Crickets after that. No acknowledgem...
Shipping Label Overcharge?
While reviewing my recent transactions, I noticed the shipping price a buyer paid is much lower than what I paid for the label. Please see attached screen grabs (original listing + order details). The buyer paid only $4.84 compared the the $10.21 I p...
FedEx Overcharging, added exobitant additional charge on top of original label cost
I shipped a baseball bat via Fedex on april 22nd, which was delivered on april 30th (yeah, slow service). I had inputted the box dimensions and weight on the Ebay shipping page as always. The lowest cost (for standard service) was FedEx for $12.59, s...
Wrong Calculation on free shipping
I've used a promotional shipping rule for a few year: orders over $85 get free shipping. Today I had two orders for about half that which received free shipping from eBay. Any suggestions about what went wrong, or what to check?
Item sent through the International Shipping program isn't moving?
About a month ago, I sold an item from the United States to a customer based in South Africa. I chose to use ebay's International Shipping program, which gave an estimated delivery date of April 29-May 12. I put the item in the mail on April 14; it a...
Request for Advice Regarding Damaged Parcel and Unresponsive Buyer
I sold an item on the 11th of May, and it was due for delivery on 14th. However, the courier has informed me that the parcel was damaged beyond repair during transit. They advised the buyer to get in touch with me directly to resolve the issue.So far...
Post office does not give correct pickup date
The postal service picked up a package the other day before 11:00AM. It still shows they have not received it. They don't show it picked up until it leaves the local office. I switched to three day handling to stop the late shipping dings.
Problems Shipping from Europe to US
Hi everyone, I sent more than a dozen registered packages from Serbia to the US at the end of March/early April. Around that time, this whole US tariffs thing started, and since then, not a single one of them has been delivered. I'm refunding buyers ...
