Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

New shipping rates between 15 oz and 1 lb Glitch I believe

I use USPS. I'm a seller and I have an item to ship that weighs 15.6 oz, just under 1 lb. I calculated the rate at 16 oz, rounding up to the next ounce, so ..1 lb. Today the 16 oz calculated a higher rate like it's Over 1 lb. That new rate would've n...

I'm no longer getting shipping discounts on USPS or UPS. What did I do to deserve this?!

I am no longer being offered (and/or my buyers are no longer being offered) shipping discounts on any USPS or UPS services. (Only FedEx discounts are showing as available, and I' don't use FedEx anymore since last year when FedEx was fraudulently bac...

Tracking Shows Insufficient Address

I have an eBay shipment that was supposed to be delivered yesterday, and the tracking showed "Out for Delivery," but it didn't get delivered. When I checked this morning, the tracking showed "Insufficient Address." I messaged the buyer the address I ...

How to change delivery time in shipping on a Pre-sale item after the purchase?

I bought a pre-sale item and forgot to set up a different shipping delivery time. The item will not be able to be shipped out for at least 1-2 weeks, but my listing showed 2-day shipping. How do I resolve this? Also, I did already reach out to the bu...

IS SHIPPING INCLUDED WHEN OFFERS RECEIVED?

A lot of my items I have listed have free shipping and I receive offers from buyers. Why does it say when an offer received that shipping is not included? If the listing states free shipping surely offers received include the shipping. Example.....I ...

Aramex Courier

I sold a straight razor to a south africa resident thru global shipping. He message me that aramex would not deliver it and the options he had was return it to me and I would ship it directly to him. Or destroy the razor. Is this a scam? And how do i...

USPS Delayed for Postage Assessment

Has anyone else ran into this issue with USPS recently? I shipped out about 200 packages last week and the tracking says “delayed for postage assessment, held awaiting payment” for about half of them. They all are being sent to Colorado then afterwar...

Last location when you've initiated a Missing Mail Search

I have a pkg that was mailed on the 6th going to FL. This *may* have been one of those weirdos where the number got re-used, I'm not positive. Yesterday I noticed that a bunch of my pkgs from the 6th had not been delivered. Luckily they all got deliv...

Difference between eBay shipping prices over lb and usps calculator?

Scratching my head here I am sure I am missing something. This is only for items over 1 lb (1.5 lbs to be exact). On eBay if I enter a package that weight with dimensions 10 X 10 X 4 I get $8.50 when I enter 13 X 10 X 4 I get $8.98. So there is a sli...

Resolved! eBay PLEASE FIX SHIPPING PAGE PRICES

Got a package packed and ready to go, only problem is the price of postage is in error. Shipping calculator estimates it should cost $4.41, cost on the shipping page is indicating $8.41 for the same Ground Advantage service. Matter of fact, all of th...

Do not allow sellers to use UniUni as their delivery service

Recently sellers (particularly from China) have shifted to using UniUni as their US delivery service. It has been a nightmare. I order a lot of packages from overseas and a good deal of my packages get "returned to warehouse" where they disappear. So...

🚨eBay is a complete scam

eBay has become a haven for fraud. I was scammed out of $469.50 by a seller who used deceptive listings and fake images with no intent to deliver the item. The order, placed June 28 (Order #: 20-13243-07838), was never fulfilled. This is textbook cri...

Resolved! 2 packages shipped with eBay counterfeit shipping labels

I shipped two separate packages using eBay shipping labels, both involving FedEx smart post. The labels had both a FedEx and USPS tracking numbers. FedEx package tracking showed a successful handover to USPS, but then the USPS didn’t update on delive...

Seller Guide: Nonstandard (Irregular) Packaging

Straight to the good news: eBay (finally!) built a process for sellers to deal with nonstandard/irregular packaging. It's a pretty straightforward design for most** package types. The new feature ensures buyers will be charged accurate rates when usi...

eBay Standard Envelope Tracking Not Updating? Issues & Solution (After Feb 10, 2025)

Hi everyone, We recently noticed that most of our shipments using the eBay Standard Envelope service have had tracking issues. Either no tracking updates appear after drop-off, or the tracking stops updating entirely. We rarely had problems before, b...