Shipping

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Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. UPDATE: "Transactions impacted by this issue will display accurate tracking events on eBay, although the USPS website may sho...

Cubic Pricing

Can someone explain this one. 13 X 13 X 10 = 1690 cubic inches so it is under a full cubic of 1728. The price is $10.67 12.5 X 12.5 X 10.75 = 1679 cubic inches and is a little smaller the the first measurement but the prices jumps to by $6.30 to $16....

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Shipping question

Hello, I have a general question here about shipping. I've been with ebay on/off since 2001.. I've seen and experienced pretty much everything in that time.. however the other day I ran into something I aint ever seen.. was wondering if somebody can ...

USPS Indianapolis Hub Problems

Shipped a Saxophone USPS Priority Mail International, from Roanoke IN going to England, on Dec 2nd. Roanoke mail goes to Fort Wayne, then to Indy, internationals from Indy to Chicago. Got an email notification today, Dec 12th, package just arrived at...

Delayed for postage assessment, held awaiting payment

Hi yall,I shipped a package to a buyer two weeks ago. All seemed fine and dandy until it reached a facility in Ohio near where the seller was located. For some reason, it went back to the regional distribution center in Ohio and then ended up in a di...

Resolved! Canada and Portugal have shown me errors that they cannot buy even though I have International Shipp

I have sold internationally with the ebay international shipping for years. I am enrolled with no additional exceptions. Last week I had a user from Portugal say they could not buy an item, I didn't think much of it until today someone from Canada sa...

Packages Bouncing Around Everywhere!

Okay, I just had to come post to see if others are having this issue right now... I have several packages out right now that are bouncing around from city to city. I'm in South Carolina and shipped one to west of Atlanta. It went to somewhere in Geor...

Sellers BEWARE: eBay denies protection for international orders with NO Signature Confirmation optio

Hey fellow sellers —I want to flag a huge loophole that’s burning a LOT of honest sellers lately (including me).I just got stiffed for a high-value international order shipped to Spain. The buyer claimed “Item Not Received,” and eBay forced me to ref...

Fedex Shipping Adjustments

Just received 2 adjustments, actual measurements 24x10x10 @12 lbs so I put that into ebays shipping and it says $24.99 Fedex claims charge should have been $26.47 How do we fix this?

My shipping labels has adjustment

The weight of the package I sent was 16 ounces. I used the FedEx postal carrier and paid for shipping based on that exact weight. I took a photo of my package at the office, showing it on the scale of that carrier. A week later, I received a message ...

eBay Standard Envelope Shipping For Photographs

I sell vintage photos and ship them using USPS Ground. I see many sellers using eBay Standard Envelope and wonder how they are allowed to do this. It is not offered as an option when I list and photos are not shown as an eligible item for this servic...

Shipping charge adjustments.

I use boxes which are 48x4x4 inches. I just received an upward adjustment from eBay for over $6 (FedEx) stating that a package was 48x7x6. Obviously somebody at FedEx can't measure accurately. How do I dispute this?

Resolved! eBay Shipping Not Paying Fedex for labels?

Sold an item. I shipped it Fedex Ground Economy via eBay Shipping. Fedex picked up the package, scanned and it began tracking. After two weeks, I noticed tracking showed it stuck in Chicago with a notation stating "unpaid postage". This forced me to ...

Item sold through global shipping appears stuck - who can I contact?

I sold an item through the global shipping program and the last activity was that it had arrived at eBay's UK shipping centre on 8th June. It is now 16th June and it has not moved. No update. The estimated delivery was yesterday, the 15th June. As us...

Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office

Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....