Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Using Ebay International Shipping, Is this true?

Please confirm with me if this statement is correct and is the custom fee all included under the shipping cost. Yes, when a buyer from England purchases an item using eBay International Shipping, customs fees are included in the final purchase price ...

Process , costs, labels to ship by regular mail ?

Where on this site are clear details to use regular mail for under 3 or 4 ounces ? Thank you

Printing Online Label Record

When I printed my shipping label, it no longer included the online shipping label, as it always does. Any help would be appreciated. Thanks!

Items says delivered but buyer says didn't receive - what to do?

What is recommended to do when the item shows delivered, but buyer says he hasn't received item? Thanks.

Sold a small photo and used an envelope and first class postage stamp.

eBay charged me more $

Shipping Knives Internationally, bypassing EIS.

Hi everyone,I currently use eBay International Shipping (EIS) for all of my eligible items. However, as most of you know, knives are prohibited through EIS, which prevents me from offering international shipping on those listings.I’m considering addi...

eBay "Embargoed Seller" to Hawaii

Sold an item to a person in HI in June and shipped via FedEx only to have the item returned noting "embargoed seller" on the package. See from other threads this is an issue between FedEx and eBay. In order to get the item to the buyer, I purchased a...

UPS Shipping Claim Questions

Hi all. I sold a projector lens for $1790 and it arrived badly damaged from UPS. I purchased insurance when buying the label through eBay. I'm now awaiting the return of said lens. I was dropping something off at the local UPS Store today asked if th...

eBay's Shipping Calculator Broken When Quoting UPS Rates When a Dimension is 1".

I had some eBay customers complaining that we were charging way too much money for UPS shipping on an item that was 2 lbs, 7" x 7" x1". The calculated shipping using eBay's rates was quoting $28+ to our own zipcode which is about 3-4 times too high. ...

Am I being scammed by a seller?

So I made an offer on a foldable phone and the seller accepted quickly. It was a very good deal so I paid and began the wait. I'm an international buyer and the seller is in the US. About two weeks after payment no shipping info so messaged the selle...

USPS DISAPPOINTING

There was enough snow and ice at my apartment building to make delivery impossible for two days, and difficult for two more days. This was nine days ago, and the USPS still has not delivered anything. Tracking shows that I have had three small, light...

Item returned For Insufficient Address

I sold a very expensive Video game. The Buyer request that "NO invoice or any identifying paperwork be included with the item." It was mailed out on Oct. 31. I just received it back today with the attached sticker. I used the address the buyer provid...

Packing Solutions

What are the most effective materials and techniques for packing delicate electronics for shipping, ensuring both safety and cost efficiency?"

Calculate shipping before a sale.

When I get a question on an item I have listed I would like to be able to tell the potential buyer what shipping to their address will be. I can only see calculate shipping AFTER the sale. Is there a way to calculate shipping before the sale?

changing the cost to ship

I have looked everywhere for a place to change my shipping cost. I have tried changing it in a revision. That worked once but all the rest of my items are still at the old shipping charge. When I try to edit the shipping cost in the revision I get th...