Shipping

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Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. UPDATE: "Transactions impacted by this issue will display accurate tracking events on eBay, although the USPS website may sho...

USPS shipping numbers are already used even though I just bought the labels - ebay selling dupes

This week, I bought shipping labels for USPS via ebay and it looks like they are duplicate tracking numbers used by another seller? The latest incident is I bought a USPS First Class International label from Ebay, but noticed that it wouldn't associa...

Ups label adjustment

I shipped a golden buzz around mobility scooter.. the specifications of the item weight is 93lbs. With packing materials it was under there 120lbs. Limit and all well win m within the measurement requirements i paid $247. The item never arrived at it...

Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office

Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....

No New Tracking Info for Over Two Weeks

Hello, I sent an item from the United States to someone in France. The item first went to Ebay's International Hub in Illinois, then was shipped via DHL to France. According to the tracking, the latest update says "Departing From Local Distribution C...

Seller is not provided a good tracking number

The seller did not provide a good tracking numberThank you for your letter. We deeply apologize for this. This is the logistics information from our other platform. We mistakenly sent the tracking number to eBay. We apologize for any inconvenience ca...

Tracking Info Update - USPS/EBAY

Is there any update from ebay/usps because these 2 companies are just pointing fingers at each other. As a seller, I have a couple items I have submitted service request for via USPS and 1 is moving correctly now, but others are still bouncing betwee...

Resolved! No contact from seller

I have paid for an item but have had no contact from the seller, I have emailed them 5 days ago asking if they had received the order and when they would be posting it, so far I have not received anything back, the seller is new and has no feedback f...

eBay/USPS reusing tracking numbers after only a few weeks!?!

I shipped out 20 packages today - June 21st - and had a buyer email me saying they just got a notification that their package was delivered on May 28th to an address is a different state. I checked the tracking, and sure enough, they're right. I doub...

Resolved! Cubic Pricing

Can someone explain this one. 13 X 13 X 10 = 1690 cubic inches so it is under a full cubic of 1728. The price is $10.67 12.5 X 12.5 X 10.75 = 1679 cubic inches and is a little smaller the the first measurement but the prices jumps to by $6.30 to $16....

Shipping to Israel

Does anyone know when shipping to Israel will be resumed? I have many customers who are very eager to resume purchases.

Higher shipping costs than seller received

I recently bought and item on eBay and paid 10 pounds for shipping, which was also indicated in the listing. The seller did not include the original box, so I reached out to him and asked if this was then worth the 10 pounds shipping. He told me he o...

Shipping Vinyl To Germany Not Possible

I just found out (because someone from Germany was trying to buy an LP) that I can't ship records to Germany. Germany is automatically excluded from my international shipping options. Ebay wasn't very helpful when I spoke to them. They just said you ...

USPS/Customs shipping delay (Letters from Europe)

Hello! I'm seller from Serbia. All several hundred letters that I have sent to the USA since March 15th have not been received. They don't even have a USPS scan, and I'm ABSOLUTELY sure they're in the JFK. I have written documents for the search in m...

Resolved! Shipping question

Hello, I have a general question here about shipping. I've been with ebay on/off since 2001.. I've seen and experienced pretty much everything in that time.. however the other day I ran into something I aint ever seen.. was wondering if somebody can ...

Obsolete tracking number on item generated by eBay shipping.

Seller promptly shipped my item from Milwaukee. It was going to Moab, UT. 84532.The tracking label that was generated by eBay shipping, says it was already delivered to Oregon, 4 days before I placed the order! That obsolete tracking number seems to ...