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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

false shipping

seller ships item that buyer bought to a different name and address, but somehow gets tracking to show that package was delivered to right name and address...buyer does not get item they bought and can't get a refund because tracking says it was deli...

Ebay Asia Management - Are you there?

If anyone from Ebay Asia Management is there - can you please look into how Ebay Hong Kong is being managed? A couple of months ago, we were forced to use UPS shipping when shipping from HK to US customers Now, we are only allowed to use SpeedPak for...

Straw hat slightly bent from shipping

I sold a straw Ariat hat and just received message from buyer that it was damaged. Since it is a straw hat could it not just be expected to shape in back into place? I used USPS ground advantage so “damaged” packages are supposedly covered up to $100...

Package Delayed for Postal Assessment

Hi everybody I am posting because I have been having some problems with the USPS shipping a package for the last month or so. I sold an item late July and by early August there was no tracking updates. It still hadn't updated weeks later so I put in ...

USPS SHIPPING CHARGES

Hi there! I am new as a seller in e-Bay and I would like to know if I can edit my shipping preferences on my account, depending on the items?

Questions about Box Dimensions and Weight?

From what I understand, the dimesions printed on the outside of the box are the inside dimensions, so I should add 1 inch to each dimension when listing my item? I've seen people on youtube give tutorials and they never mention this and just put the ...

Unable to purchase camcorders shipping from the US to EU?

I'm trying to buy some old VHS camcorders (without batteries) and import them to Germany.. for >any< listing, when I'm at checkout I get a "Unfortunately, this seller won't ship this item to Germany - Update your shipping address and try again."So.. ...

If you source from Uline there is a bargain on the horizon.

From 9/15 through 9/28 any purchase over $500 ships for free. Happens every year. I typically save up my needs and place several orders over several days BECAUSE Uline also tosses in a free gift (of your choosing) based on the size of the order. So s...

International post from the UK

Hello everyone, is there a way to signal sellers from the UK to ebay, or indeed the law for trying to scam buyers for imaginary import taxes? Some unscrupulous sellers add a mythical tax for "customs tax" "import tax", even when the sale price and tr...

the fake tracking number scam

i have had it pulled on me four times this summer.

No shipping to USA from nearly all EU countries and others

Please list all countries that do not ship to USA as recent trade (stupid) tariffs clash escalate. Kindly remind Ebay to make a notice about that so buyers are aware and the blame is not shifted to sellers.

Resolved! Is their a international hub in New York?

I just had someone from China make a purchase and I thought the hub was in Illinois. I'm feeling a bit confused. Anyone that can help, it would be appreciated.Ps. I must be tired. ***Is there an International hub in New York? I am part of ebay Intern...

International returns Australia to Thailand

Could anyone give in formation on how the seller myself located in Thailand can arrange return post for my buyer located in Austrailia. The items were not as described. Is it postable to buy a return shipping lable for my buyer and send it via email,...

Didn't include packing slip?Authenticity Guarantee order

I shipped package to authenticator without packing slip. I only have the shipping label with correct info on it. Will this cause any issues? Thanks!

Shipping issues with address

Shipped out an item on July 13 and still not to buyer. Package is in Chicago facility and i called them today and they are saying problem with address and i should do an intercept and talk to buyer to get correct address. Shouldn't the eBay address b...