Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

shipping problems with FED-x

Over the past year I have had 4 items shipped by sellers using FED-X to which never arrived, FED-X says they were delivered but thy were not delivered. FED-X is impossible to contact about problems, they have the system set up where you can never get...

New USPS scanners are really bad I'm told by 2 diff employees

You can do everything right yet & still not get an on-time Origination Scan even though your carrier SCANNED IT on time! Yup, I've written many times about my adventures with my local PO who says they don't have to follow the rules b/c they have more...

Buyer not being able to buy, because seller supposedly does not ship to their location

My store is within the United States and I only ship within the United States. I have had several customers contact me saying that they can't put in an order, because of error stating "I don't ship to their location", their address is within the US. ...

Nice Change to Shipping Labels

Just noticed this change to the eMail notification of when you purchase shipping label from eBay. Now the eMail has a PDF file of the shipping label attached. The name assigned to the PDF includes the order number. This is something new that just sta...

Need COMBINED Shipping Label WITH QR CODE (Problem: Need Bulk to Combine, But No QR Available @Bulk)

ANOTHER EBAY TIME-WASTER, thanks! Need to combine shipping BUT ALSO need QR code for shipping label. Problem is that "Combine Orders Per Buyer " shipping option is only available in Bulk Shipping, but QR code option only available in Advanced Shippin...

Ship tip for card games and playing cards

Ship tip: for card games.After taking photos of cards wrap in a paper band to keep them from getting shifted and damaged in shipping. Really adds no weight and arrives neat and organized.

Shipping Label Underpaid Adjustment policies

This morning, I woke up to two Shipping Label Underpaid Adjustments on my Seller Hub, and at first, it seemed odd, as it was 2 adjustments for the same listing; one for $1.50 and then one for $5.24. Now, neither are accurate as it was a 3.5 pound pac...

Resolved! eBay Shipping Not Paying Fedex for labels?

Sold an item. I shipped it Fedex Ground Economy via eBay Shipping. Fedex picked up the package, scanned and it began tracking. After two weeks, I noticed tracking showed it stuck in Chicago with a notation stating "unpaid postage". This forced me to ...

ESE with multiple orders - question about shipping labels

I listed two items separately, one with 2 oz ESE shiipping and the other with 3 oz ESE shipping. Both were won by the same bidder (total way under $20 limit). eBay combined the two into a single invoice. I don't want to "combine" shipping because it ...

Ebay deliveries to South Africa

The SAPO has now all but collapsed and the nearest branch is more than 200km away.Has eBay updated their free delivery service to South Africa, using courier services?

FedEx Ground Economy Claim Form

I have send a package per FedEx Ground Economy (selected by the buyer). The item has arrived damaged and I have refunded the buyer. Opened a claim via eBay Claim Form beginning of June. Talked several times (last with Jamil) with eBay Marketplace. Se...

USPS Lost in Transit ESE; eBay refunds from your money!

Buyer opened request for item not received that was shipped same day as purchased and scanned by USPS for eBay Standard Envelope. I get it, after a couple weeks I'd be wondering what's going on and think it'll never arrive. Buyer was patient even whe...

Do I ship items that are 'Awaiting Payment' as an Autopay sold item?

I haven't listed on ebay for five months, so perhaps this is a change I missed. I had three items that sold this week. One is paid and under 'Awaiting Shipment'. The other two are listed under 'Awaiting Payment' with a note that the autopayment will ...

Shipping paintballs

Is it legal to ship paintballs? If so, what precautions should I take do they don't break during transit?

How Tariff Announcements Cost Me My 3-Year eBay Store

For three years, I maintained an eBay store with the highest possible seller metrics and Top Rated badges for both Global and USA markets. My track record was spotless – until everything changed overnight. The Timeline That Destroyed My BusinessApril...