Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Shipping small items less than 1 oz and smaller than 6 x 4

How can I ship a small vintage magazine advertisement without using USPS ground advantage. The magazine ad does not fit into the eBay standard envelope categories. I was informed by an eBay supervisor that USPS first class mail is no longer an option...

UPS Signature release

I recently sold a watch for $1600 on here and mailed with with signature required via UPS. The buyer directly released the signature request with UPS and the item was delivered to his porch without signature. He then sent me a picture of a box that w...

Fedex Charging for pickups?

Hello!I've been selling on eBay for a couple of years now and today I saw something I hadn't seen before. I normally sell sneakers and they have to get authenticated before being sent to the buyer. The label that prints out for these orders are autom...

Standard Envelope Not updating ESUS #'s sinc 9/2/25

Everything I shipped on the 2nd still shows as tracking provided. However, when I trace down the ESUS # and get the pitney bowes conversion it shows the transit history. Anyone else having issues with the ebay standard letters not showing tracking th...

Shipping method drop-down box: Why can I not correct media rate shipijng to USPS Ground? What's up?

I have listed a number of things suitable for media rate. I also have some items goping at USPS Ground Advantage. Somehow, the Ground Advatage shipping shows up on the item listing as media rate instead. Every time I try to correct it I get nowhere. ...

Miami vs Doral, FL - Zip Code printing discrepancy loophole 33122 vs 33198

I searched online and found similar sentiments of frustrated sellers that have shipped to Miami or Doral, FL. Most recently I had an Missing Item case opened against an order. I did everything I normally do: Process the order, printed directly from e...

ebay tracking numbers unreliable

i need to find out why this website tracking system is the way it is. i just recently started ordering trading cards for a “one piece” card game and ALL IF NOT MOST of the tracking numbers ebay gives have no legitamcy with the official USPS tracking ...

eBay isnt taking any resonsiblity from their own shipping!

On past month i have made 2 orders highly rated sellers and had same problem. Packages was delivered by eBay international shipping. Seller did send items to eBay distribution center and eBay should send items to me from there. On these 2 orders ther...

Unable to enter weight & dimensions on my listings, fields are gone?

Was fine yesterday. Read the help pages and checked my settings.Tried checking a existing listing and its ok.Revised a existing listing and then tried adding a new listing to no avail.Anybody else?

Where are the shipping weight & deminsions?

I go to list an items and all that information for shipping is missing. Does anyone know why?@links to members

Shipping Option is just 3 Options, can't add weight and dimensions

I was listing normally today and after I listed a big item (which I suspect is the cause of this), now when I was listing other items (normal size), my options to put in package details is gone (weight LxWxH) and now just says Standard Shipping: Smal...

shipping options missing when listing new items

is anyone else having trouble finding the shipping options mine is gone.. the area where you choose priority ground etc is gone on my pages when i try to list a new item

Questions about Box Dimensions and Weight?

From what I understand, the dimesions printed on the outside of the box are the inside dimensions, so I should add 1 inch to each dimension when listing my item? I've seen people on youtube give tutorials and they never mention this and just put the ...

Got paid. Order cancelled after shipping for no reason given. Will ebay take my money back?

Auctioned a book. Buyer paid. Shipped via ebay/USPS. Ebay just sent me notice that the order was cancelled and that I should stop shipment. First, I don't wish to pay $18.35 to USPS to recall the book. Second, why can ANY order be cancelled TWO DAYS ...

Shipping Issues

Have had several items lost/ not delivered/refunds in the past few weeks. Refunds are nice, but time lost shopping is lost forever. Pleas Mr Trump fix this problem. Is the USPS really that bad now? Not sure if I will buying anything for awhile. Reall...