Shipping

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eBay Tracking Status Updates

On October 20, we experienced an issue affecting USPS transactions on eBay where tracking updates may not have appeared on eBay, even though they were visible on USPS public tracking. If your transactions were affected, we will apply seller protectio...

Item not delivered - ebay closed case

Dear @,i bought an item more than a month ago. It was never delivered, so i contacted the seller, ebay and paypal. I live in Norway, seller is located in the UK.- Seller says he has sent the item to the bay hub, doesnt care anymore.- Ebay says i open...

Issue with Asendia

Hi, just to share my bad experience with this carrier. Previously I purchased an item from eBay and my local postal service contacted me to confirm my residential address. Apparently from the Asendia shipping label, my unit number is missing. I manag...

SHIPPING RATES

3# package 17x8x6 today Reno Nv to Victoria TxUSPS e bay 20.47 shippo 10.66UPS e bay 26.79 shippo 16.47anyone else having this issue?

Shipping carrier and shipping fees changing and don't know how or who is changing them

Last week I went through my listings and about 6 listings were showing the wrong carrier and outrageous shipping fees. (calculated shipping) I just went through my listings again today and found more that were changed. I use USPS to ship my items and...

eBay standard envelope grief

I've recently just started selling sports cards, and been very happy for the past few months listing and selling. All of a sudden today, I have 2 customers who received extra charges for my envelopes (one left me negative feedback even, my first ever...

Tracking Not Updating From USPS To eBay Tracking

Hi Folks....I combined and shipped 2 orders on Monday, October 20th. One order was Priority mail. The other USPS Ground Advantage. I combined them to Ground Advantage (OK with customer). I have a scan receipt from the post office. Tracking is updatin...

Tracking uploaded on time and validated- ERROR!!

Well I checked my "seller level" today and saw "Tracking uploaded on time and validated" was 98.26% - not 100% - even though I knew better. So it says that I have 17 packages that were "Uploaded on time but no carrier scan". All of these were weekend...

Listing a product as "New" means a seller must offer FREE SHIPPING

I listed an item as NEW, but when I went to post this ad, the ebay shipping read I must pay for shipping if the item is NEW. Wow! You'd think the commission made by eBay would be enough. If I add shipping into my price as competition with other selle...

eBay USPS tracking

Lately, items I'm selling that use eBay Ground Advantage labels are not receiving tracking updates. When I check "Orders" and click the "View Tracking" link there are no updates. When I lookup the tracking number on USPS website, I can see updated tr...

Errors on Seller Dashboard, Tracking uploaded and validated.

Who do I contact & how? My Seller Dashboard Seller Level is showing 4 orders this week against me under the Tracking Uploaded & Validated. All my orders are taken to PO and I wait and get receipts. They are all scanned. All of these 4 show at post of...

Shipping paid by seller, removed from my earnings?

The buyer paid $21 for shipping, but to print the mailing label my only option was to "purchase" shipping?! Will I get reimbursed? It appears to have been taken from my earnings.

eBay Not Acknowledging A USPS Tracking Number I Entered Manually -- How Do I Correct This ??

If I use the USPS site to Track, the full details are available, including the fact the item was delivered. Buy has already posted Feedback for the transaction. However, eBay only shows that the Shipping Label was created.What to do ??

Multiple Items Missing From Order

As a buyer, I order 10 items in a lot purchase from the seller. The box these items were shipped in fell apart in transit and only 3 of the purchased items were delivered. The seller has asked me to contact USPS to follow up, which I have with an ans...

eBay Tracking Status Updates

Resolved! Buyer says item was delivered to the wrong zip code

A buyer is stating that an item was delivered to the wrong zip code. I googled the address with both the zip code listed on the account and the zip code USPS shows it was delivered to and it shows the same location. I opened a missing item search wit...