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sumbantoo
Adventurer
Community Member since ‎02-19-2011
‎12-14-2025

User Statistics

  • 68 Posts
  • 0 Solutions
  • 16 Helpful Votes Given
  • 11 Helpful Votes Received

User Activity

Fedex billed the buyer duties after delivery, they won't pay, what can I do?

12-13-2025
Let me preface this by saying I'm not based in the US so unfortunately I can't use eBay eIS so that leaves me having to use Fedex for international shipments.Fedex has introduced this policy where they bill the recipient of a shipment the duties owin...

Do I need an EORI number to ship to Germany?

04-24-2024
I'm shipping with Fedex Priority to Germany for the first time in a long time and a lot of the regulations for EU customs were updated a year or two back and it seems having a EORI number is one newer requirement for import/export into the EU/UK. I c...

Buyer did not pay customs duties, shipment returned - what do I need for eBay to rule in my favour?

08-18-2023
Dear community, asking for your advice here.I had an international order, a $300 item and the shipment was returned by FedEx because the buyer did not pay the import duties. It appears the buyer will lose their buyer’s protection when that happens bu...

EMS(Universal Postal Union) Shipping - No tracking in Destination Country?

09-14-2017
I've sent 2 orders with EMS from South Africa, EMS is basically the fast shipping option when using a postage type based on the Universal Postal Union, the international postal agreement system. Both shipments only show tracking within South Africa a...

Which Western European Countries are safe to sell to?

07-18-2017
After a nightmare shipping an order to Russia I realised I need to choose more wisely when it comes to which countries people can place orders from. I've been advised that most Western European coutries are safe to deal with/ship to but there are som...
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