Shipping

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Resolved! USPS shows delivered but ebay doesn't

I'm not sure if this can effect anything or not. Shipped and delivered yesterday. Ebay doesn't show delivered. This is a first for me. It usually updates pretty quickly. Thank you for any insight.

Resolved! What printer do you like for printing labels for your ebay business?

I have a thermal printer which is great but some printing has to be done on a regular desktop printer. I have an Epson but found out I need to change the ink pads and will need a windows computer to do it and I have an Apple. Any suggestions on how t...

Item returned to sender/Royal Mail issue

Hello, Hope someone can help! I sold a mobile phone to a buyer and sent it Royal Mail Tracked 48 to the correct address, but failed to add an eBay Collection Point code, since I was unfamiliar with this. As it turns out, the customer was also unfamil...

package never delivered from ebay hub to overseas

Who do you contact when an international package mailed from ebay hub in Illinois was never delivered to the buyer?

Resolved! Shipping

Does anyone else follow shipping status on a purchase and then suffer frustration to the extent that one’s head almost explodes because the seller posts “Shipping label created, Post Office awaiting the item”, then seeing that day after day? Running ...

USPS/Customs shipping delay (Letters from Europe)

Hello! I'm seller from Serbia. All several hundred letters that I have sent to the USA since March 15th have not been received. They don't even have a USPS scan, and I'm ABSOLUTELY sure they're in the JFK. I have written documents for the search in m...

Why are my local pickup orders in ShipStation not showing customer information?!

We've moved this thread to the appropriate board, please click the link to find the new location.

Say NO to USPS Ground Advantage to Hawaii

USPS Ground Advantage is a nightmare to Hawaii. As a Hawaiian resident, most packages shipped this way take at least 4-6 weeks! Usually 2-3 weeks longer than originally estimated. Priority takes only a few days. If the seller offers a 30 day return p...

flip flop of postage rates

Perhaps it is me. I ship a lot of flat rate envelopes. For instance one week it may be $8.40 for a flat rate envelope, the next it is $8.75, and the following week back to $8.40. Has this happened to anyone else? I just need to be consistent as I hav...

Item wasn't delivered to my address (tracking is proof), Ebay insists it was and wont help. Advice?

I'm at my wits end. Though it's not an extra-ordinarily expensive item ($348), I'm going to purse this until the cows come home - mainly because of eBays denial of Money back guarantee when the FedEx tracking clearly shows the item was not delivered ...

ebay International shipping not working

I have International shipping option enabled but a buyer has wrote me that they cannot buy and get the message "Unfortunately, this seller won't ship this item to Lublin, Poland." I don't have any exclusions in account preferences. The item is https:...

I’ve ordered a package 3 months ago, it hasn’t arrived yet, have I been scammed?

So back in february I ordered a soccer jersey that was in stock that was very limited and I bought it off of a canadian seller, so basically it did include tracking and I even paid extra for “premium” packaging that helps the item cross the countries...

Local Pickup - "Pickup confirmed-Expect a delay before the status is updated"

Is anyone having issues with this? I completed an order a few days ago of two items that have been received, as well as reviewed (positively) by the buyer. It also says that the order was shipped on another window, but then it also says awaiting ship...

Is anyone else experiencing any issues with USPS tracking status?

I recently sold a smartphone and opted to use USPS Ground Advantage to ship the item less than (but almost) two weeks ago. At the time of shipment, I wasn't aware that there was a service disruption due to weather which would affect the state that I'...

Resolved! Buyer provided wrong address

How does a buyer pay for re-shipping? My buyer said they don’t know what the problem was, but to resend to a different address in different town. Maps confirms there is no such number on street provided. Sounds like they aren’t on board paying for sh...