Shipping

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Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. UPDATE: "Transactions impacted by this issue will display accurate tracking events on eBay, although the USPS website may sho...

eBay/USPS reusing tracking numbers after only a few weeks!?!

I shipped out 20 packages today - June 21st - and had a buyer email me saying they just got a notification that their package was delivered on May 28th to an address is a different state. I checked the tracking, and sure enough, they're right. I doub...

EBAY has messed up tracking numbers which allows buyers to OPEN CASES for not delivered

Ive spent over 2 hours on the phone with ebay. Ive been selling for 24 years.ebay is recycling tracking numbers and blaming the USPS for this Its ebays software Ive printed labels and tracking says they were already delivered days before they were pu...

Lost package help

I have a lost package which I have never experienced in all my years of selling. It was shipped on May 24th and tracking stopped updating June 2nd. I filed a missing mail search on June 11th but have not heard back about it yet. I then filed a USPS c...

Why not offer EIS all the time?

The program changes and rules are overwhelming. Looking for 25 words or less, general advice. I'm 72 and not a business. I switch between Business and Simple listings for easiest effort.

Delivery of michael jordan rug

When will he receive it and why so long? It's been months already cant get an answer I won't order from EBay anymore cuz they don't answer you they ignore you.

How to add tracking to two purchases from same buyer

A buyer made two separate purchases and I shipped both of them in the same box (going to same address). I was able to add tracking to one of the purchases but cannot add the same tracking number to the second purchase. I had this happen in the past a...

Michael jordan rug

When will he receive it and why so long? It's been months already

Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office

Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....

USPS Issuing Repeated / Recycled Tracking Numbers within same month

Before shipping out a package, sellers may want to use USPS tracking to check if the tracking number on the label is recent re-use of a previously "delivered" item. Bottom line from a thread posted below, the package will move through to delivery but...

Mail Americas do not deliver packages

Can do somebody from eBay stuff be aware about what's Mail Americas is doing with the shipping please.They marked tracking as delivered when actually never deliver the packages, they argue that the adress is wrong when literally is the same address t...

DONT SELL THROUGH EBAY SHIPPING TO GERMANY

20 YEARS ON EBAY 15 YEARS AGO A GERMAN STIFFED ME SO I STOPPED SELLING NOW, ONE MONTH AGO I RESTARTED SELLING AND THE FIRST SALE TO GERMANY AGAIN GOT STIFFED AND EBAY IS NOT PAYING ME EVEN THOUGH THEY DID THE SHIPPING

Buyer claims package (ESE) ripped open and sports cards all missing

Shipped eBay Standard Envelope rate and buyer claims the package was ripped open and no cards were inside. This was actually a photo mailer (cardboard) opposed to super thin paper envelope. How to respond? This is a serious crime if USPS stole the co...

usps not scanning drop off packages into the system-just a heads up

not sure if this is happening system wide as a policy change or whatever, but for the last couple of months I have noticed my drop-off's slowly not getting scanned in (received for shipment) until at least a day later.the last couple weeks I have now...

eBay refunded a buyer even though item was delivered

This is from eBay.Buyer claimed that the item was stolen and opened up a case which I lost.I tried to appeal but I still lost. The item was delivered to the correct address and I provided the evidence (shipping label and photos from the courier)

Shipping policies unworkable

Ebay locks in a $4 price on my items because of something called a "shipping policy." I don't want nor do I need a "shipping policy". However, once it's born it's like a concrete demon from hell to get rid of. Now I'm supposed to send a 20 pound box ...