Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Customs/duties on $200 item?

Hi all, I recently purchased a hockey jersey from a Canadian based seller and I'm in the United States. The total cost after shipping and taxes was $200 USD. I've received items from the UK before without issues. I've read that anything under $800 fo...

How to set up listing so buyer asks for shipping quote?

I'm trying to set up a listing with a rate table for shipping.In order to see the option to have a rate table, one has to specify "flat rate". Then it shows up, and I was able to specify the rate table I'd set up. But then, one has to specify a prima...

All those complaints about "Your order has shipped"

I just placed an order and within a half hour I got a message "The seller is packing your order" along with a tracking number suggesting the label has been produced. Obviously too soon for it to have made its way to the post office. Much better. So a...

Shipping address

I have had several issues from 3 different (Chinese) buyers with this address. Trying to scam me to ship to alternative then reporting non-receipt. Beware!

GSP not showing on my listing and won't allow me to revise it

Hi , I have a potential buyer from France who told me that I don't post to France -news to me.I go to my listing and it doesn't show that I post using GSP ( there's usually a blue button showing that I use GSP). So I try to revise it and it won't all...

Missing packages, seller providing fake tracking numbers showing packages a delievered

I have purchased several items from Ebay. Items showing as delivered, but weren't to me. One item, someone else's tracking number, was provided to me, the package wasn't mine, and the weight and dimensions didn't add up. FedEx marks the package as de...

eBay Undercharging buyer for calculated shipping.

This is just a PSA for anybody else having the same issue & not finding helpful responses on here. I sold an item with buyer pays calculated shipping. I packaged the item, weighed it, measured it, entered those details into the listing and then poste...

ESE insurance on INR when delivered scan?

I've seen it implied that it's possible to be paid out on PIP insurance claims even if there's a delivered scan if the buyer files an INR on their ESE order. Can anyone actually confirm this is true? The only other time this has happened the buyer wa...

Ebay International Shipping to EU

I have had three potential buyers 2 from UK and 1 from France tell me they do not see their country when trying to purchase an item. I know I have had several UK customers in the last few months that I did ship to through the EIS program. I am wonder...

Another “I’ve got a crazy buyer” rant

Not really seeking advice here. Already reported him to eBay. Just sort of commiserating with others with crazy customers. Buyer makes a purchase on July 30. I ship to the address on my eBay screen. Today he sends me a note accusing me of being a sca...

Printing Packing Slips

Is anybody else having issues printing packing slips? Starting last night, whenever I try to print a packing slip, upon the print preview screen it just locks up. Rebooting did not correct. This is happening in Chrome and Edge and locks up in the sam...

Buyer purchased 2 items

Buyer purchased 2 separate eBay listing items. i want to send one package to save on shipping costs

Media Mail - how to find it when listing

Under 'help' it lists Media Mail as an option, but I cannot find it when making a listing for a book.

Ghost Transaction

Dear community, For the first time, on Sunday night, I used my phone for an ebay purchase. The transaction went through, I used paypal, but it doesn't appear on my laptop when I check my ebay page. I received an email confirming the transaction, but ...