Shipping

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A question about Signature Required.

Now I know that deliveries over $700 require a signature on delivery. Not to be too arcane BUT I have a buyer that bought 2 large and heavy items for a total of $750 ($375 each). They are too heavy to ship a a single package so they will go as 2 indi...

Returns

I bought a turntable in Feb. 2025, paid full amount including shipping through PayPal. The USPS mail carrier tried to deliver the item with a COD of $89.60 for shipping. I refused the delivery because I already paid for shipping. Now the returned ite...

Tracking says "Tendered to Returns Agent"

I sold an item on April 14 and purchased a USPS Ground Advantage label from eBay. I dropped off the package the next day where it was accepted and I see later made it to the distribution center. The next morning (April 16), the tracking was updated t...

Buyer is getting an error message when he tries to buy my item

A buyer messaged me that he received the following error when trying to buy a graphics card I'm selling: "Unfortunately, this item isn't available for purchase in your location.{e269705-1260494X}". We're both located in the United States and I'm not ...

Resolved! Ebay insurance disappeared after package was lost with USPS

I am absolutely horrified. I sold a camera for $1700, went through the prompts to purchase a label, I selected USPS Priority Mail. It then prompted me if I would like to add insurance, I selected the prompt, added $1700 as amount, also choose to have...

Ebay gave bad address. Well known scamming address in New Castle, Del. .

I took the address to the post office and they told me the address doesn't exist. I looked it up on google and there were many reports that the address is well known for scams. The address is 8 McCullough Dr. New Castle Delaware. Post office said the...

"This shipping label can't be cancelled"

Why am I getting the above message when I am trying to cancel a label? It has happened several times now and I'm losing my patience. I go to print out an Ebay shipping label and it will NOT print out.Sometimes it won't print out several times, althou...

8 McCullough Dr New Castle, DE 19726 Scam

I am seeing an alarming number of sellers on EBay and Amazon, complaining about this address and the whole concept makes no sense to me. Sold a $50 used Go Pro camera with a tons of unopened, unused accessories. Post office said that the address coul...

EasyShip returning almost every package for "problems encountered"

For the last month or two, Ebay's international shipping consolidator/partner has been returning almost everything I send to international customers. The only items we ship are used toys (HS Tariff 950300), and upon challenging merchant support, they...

Orders Awaiting Shipment Glitch?

Anyone else having a problem with eBay shipping still showing orders awaiting shipping AFTER generating labels?

Changed tracking id after Product Delivered ???

hi there I need an expert from community to answer my query please ! I shipped the item and added the tracking ID into eBay system. Item successfully delivered by courier service but after delivery I noticed that Courier company was selected incorrec...

Missing shipping options

Good afternoon! I have been shipping sports cards and collectibles for many years. But the past two weeks it seems that most of the shipping options are missing when I am creating a listing. It only shows USPS Ground Advantage, Ebay Standard envelope...

Seller shipping discount

Did the shipping discount rates just change? I typically use the shipping calculator to determine a flat rate and the amounts have increased quite a bit. Also, it is no longer showing the percent discount offered….I swear it previously showed % disco...

International shipping

I ordered and item from us to canada. Buyers beware...horrible service, like worst I've ever seen, evay can't tell me what's going on, it took 3 weeks just to get to the hub wich was 10 hours from the seller.. my package has been sitting at the hub f...

buyer is reporting issue with GSP to Canada from Uk

i am selling an item which has global shipping gsp active, however when they try and purchase it gives a message at checkout saying "seller does not ship to this country" i have not excluded canada from buyer list , and its not a restricted item. ite...