Shipping
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Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. "We've identified a small number of USPS tracking numbers for eBay-purchased labels that show tracking activity—such as a 'De...

User avatar by Community Team Community Team
  • 267 Views
  • 0 replies
  • 15 helpful

Ebay labels given used tracking numbers to new labels.

HelloI have had 2 labels that were given used tracking numbers. I can not cancel because my packages had already dropped in post office. 1- Printed a label on June22 afternoon for an USPS Package to FORT WASHINGTON MD 20744, it shows delivered June 1...

User avatar by Adventurer
  • 29 Views
  • 0 replies
  • 0 helpful

BUYER IN EUROPE RECEIVED PACKAGE & ITEMS DAMMAGED

A buyer received his shipment (4 Hot Wheel cars) in what appears to be eastern Europe. He sent several photos showing significant damage to the box and contents and is asking me for help. Who should he contact?

User avatar by Adventurer
  • 46 Views
  • 2 replies
  • 1 helpful

Scammed by Shipsaver - my story

I have been rail roaded and given the run around by ship saver insurance for weeks and weeks now. I have spend thousands and thousands of dollars insuraing hudreds of package. With my first claim ever with them, they refuse to pay it. Going so far as...

Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. "We've identified a small number of USPS tracking numbers for eBay-purchased labels that show tracking activity—such as a 'De...

User avatar by Community Team Community Team
  • 266 Views
  • 0 replies
  • 15 helpful

USPS Issuing Repeated / Recycled Tracking Numbers

Today (09/28) I purchased a Shipping Label (USPS - Ground Advantage). Prior to placing the item in the mail box, I attempted to confirm the Creation /Status. It indicated that the item had been "Delivered" - 2 days prior and the Tracking History was ...

User avatar by Adventurer
  • 1889 Views
  • 25 replies
  • 10 helpful

Delayed for postage assessment, held awaiting payment

Hi yall,I shipped a package to a buyer two weeks ago. All seemed fine and dandy until it reached a facility in Ohio near where the seller was located. For some reason, it went back to the regional distribution center in Ohio and then ended up in a di...

USPS tracking showing as delivered before it's even been sent!?!?! Anyone else having this issue?

Today I printed out two different labels for two different items through the normal eBay label creating system, just as I have done for years. I printed them out less than an hour ago and a few minutes later I get a message from one of the buyers who...

Item stolen from gate with "no trespassing" signs.

I recently shipped an item to a seller - Fedex delivered it to the gate at the address - which had a "no trespassing" sign on it. Fedex supplied a picture of the item as delivered at the gate. The seller claims they never received the item. Is this t...

User avatar by Adventurer
  • 115 Views
  • 5 replies
  • 0 helpful

Shipping label shows delivered right after purchasing label

Purchased USPS Shipping label from eBay today and a few minutes later I received an INR from buyer.. Item shows it was delivered a day before the item was even purchased. Tracking shows item going to a complexly different state. I havn't even shipped...

Most shipping options unavaible when creating or editing items

Started today, when creating or editing an item, there are only 3 shipping options available for domestic shipping (but international is fine). I've tried multiple browsers, cleared cache, I use only PC, nothing works. I can't list anything because t...

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User avatar by Adventurer
  • 62 Views
  • 2 replies
  • 0 helpful

How to avoid customer paying VAT twice.

Hi, I'm selling items on the German ebay site, I just sold an item to Switzerland. eBay charged Swiss VAT on it, the eBay bill shows "USt-IdNr.: CHE454.123.953 Code:Paid". I will be shipping this through UPS. In the past, I've quite often had custome...

Question on using Pirate Ship

Hello all! I want to try using Pirate Ship for shipping and have a question. As we all know when you use Ebay shipping you choose a service and then a shipping cost will appear in the listing according to the buyers location.It seems Pirate Ship will...

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