Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! New shipping rates between 15 oz and 1 lb Glitch I believe

I use USPS. I'm a seller and I have an item to ship that weighs 15.6 oz, just under 1 lb. I calculated the rate at 16 oz, rounding up to the next ounce, so ..1 lb. Today the 16 oz calculated a higher rate like it's Over 1 lb. That new rate would've n...

Voec number trouble

Hi. Ebay shipping is paying customs when shipping items. To my country, Norway, has a new rule in addition to the demand of supplying a VOEC number on the parcel itself, they also need to supply the number digitally, which they didn't, and now I ende...

USPS rates $4 higher than they "should" be?

I'm seeing posts from sellers confused about why their shipping costs are $4 higher on USPS services than they're expecting. The answer is you have "irregular package" selected on the listing form / shipping label page and the nonstandard packing sur...

I'm no longer getting shipping discounts on USPS or UPS. What did I do to deserve this?!

I am no longer being offered (and/or my buyers are no longer being offered) shipping discounts on any USPS or UPS services. (Only FedEx discounts are showing as available, and I' don't use FedEx anymore since last year when FedEx was fraudulently bac...

Shipping Cost Adjustments

I'm not able to find this section by these directions: USPS Updates Postage Review SystemThe U.S. Postal Service is streamlining the way they check postage on shipments with a new automated system that detects overpayments and underpayments on postag...

Problem with overseas shipping to the hub

I reported a problem to eBay yesterday it still hasn’t been fixed first I called eBay in the morning because a customer overseas wanted me to combine shipping which was no problem. It only came to 2 ounces and eBay wanted to charge me $8.41 to send 2...

where to find local pick up

I have a plastic collasable plastic doll house which is pretty large so I thought Id try local pick up but while Im filling everything in I dont see an option for this where would I find thisthanks I think I asked this under the wrong topic

Package stuck in Glendale Heights, IL 60139,

Dear Sir , MadameTo whom it may concern ! Package stuck in Glendale Heights, IL 60139, since 17.03.2025 - I need someone to explain and help us how to return the money from eBay We are having a delivery issue through USPS Tracking Number: CY362743457...

Fedex Lost $3,000 Pkg in Transit As a Seller What to Do Next?

Been selling on eBay over 20 years, first time occurred to me that Fedex lost the package in transit. Happens to be a $3,000 item. Bought shipping label via eBay with max coverage possible ($1,000). Obviously buyer is entitled for item not received r...

Resolved! eBay PLEASE FIX SHIPPING PAGE PRICES

Got a package packed and ready to go, only problem is the price of postage is in error. Shipping calculator estimates it should cost $4.41, cost on the shipping page is indicating $8.41 for the same Ground Advantage service. Matter of fact, all of th...

Shipping to Germany not excluded, but Germany not listed in "Ships to:" countries?

I have two books listed, and they should be more-or-less identical, but a customer in Germany asks that I ship both to him... but Germany is not listed as a destination for one book. One book DOES allow Germany: >Gabon Republic, Gambia, Georgia, Germ...

How to change delivery time in shipping on a Pre-sale item after the purchase?

I bought a pre-sale item and forgot to set up a different shipping delivery time. The item will not be able to be shipped out for at least 1-2 weeks, but my listing showed 2-day shipping. How do I resolve this? Also, I did already reach out to the bu...

Resolved! FedEx 2 Day $33.04 Irregular packaging fee for a standard box. What?

First time I’ve seen this. I shipped a standard 16x14x5 inch box, 6.9 lbs, rounded to 7 lbs. Totally compliant with FedEx 2-Day rules. eBay calculated shipping at $18.75. FedEx hit me with a $31.50 irregular packaging fee and said the box was 8 lbs. ...

Tracking Shows Insufficient Address

I have an eBay shipment that was supposed to be delivered yesterday, and the tracking showed "Out for Delivery," but it didn't get delivered. When I checked this morning, the tracking showed "Insufficient Address." I messaged the buyer the address I ...

IS SHIPPING INCLUDED WHEN OFFERS RECEIVED?

A lot of my items I have listed have free shipping and I receive offers from buyers. Why does it say when an offer received that shipping is not included? If the listing states free shipping surely offers received include the shipping. Example.....I ...