Shipping
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Resolved! Fedex and UPS overcharge

Hey fellow eBay sellers, I've got to vent a bit and see if I'm the only one scratching my head over here. Remember that email from eBay back in September 2023 about how they were gonna start charging us for FedEx and UPS shipping labels right when we...

international

Customer unable to complete purchase from France - I am enrolled in global shipping. Item 155865483384

Never Received Ebay Authentication Center Item

So disappointed at ebay authentication service, it was shipped to them as mandated but didn't pass the SIZE inspection... When I first got the failed report (around 6/6), I was surprised it says the actual size is US 4 and it didn't match my listing ...

User avatar by Adventurer
  • 28 Views
  • 0 replies
  • 0 helpful

Resolved! Be careful with FedEx Economy (handled by USPS)

So, first, sorry if this has been posted already but for those who don't know, FedEx Economy are NOT insured even though eBay shows them as insured. They are only insured while they in FedEx hands and since they instantly hand them off to USPS, you h...

Beware of UPS shipping, not calculating ebay labels

Customer bought a fishing rod, UPS ground saver, was charged $8.53, my ebay shipping label is $8.53. For some reason ebay is not calculating shipping, it should not be the same rate I pay. Yes I check and I have standard rate without discount clicked...

User avatar by Guide
  • 125 Views
  • 4 replies
  • 0 helpful

Buyer says item damaged but removed factory seal

Hello! I sold a 6 pack booster box of Pokemon cards to an individual and they provided pictures of the box being damaged. I sold it to them factory sealed but in the pictures it was not - buyer removed the factory seal. They want to return it, but I ...

Resolved! eBay Standard Envelope guidelines

eBay Standard Envelope guidelines state in part that envelopes should be "No larger the 6.125" x 11.5". I have been using 6" x 9" envelopes but also have a lot of envelopes that are 6.5" x 9.5". Could I use the 6.5" even though it's .375" (3/8") over...

Anyone have suggestions on how to stop a package in the hub for the global shipping program?

I made a dumb mistake and swapped 2 shipping labels. The small package went to the person in the US who ordered a golf club. The golf club which was 45" long is at the hub now. I need to stop that from being sent out but can't find a way to get in co...

Resolved! Can't find media mail as a shipping option

I am trying to find the media mail option for shipping with this particular listing:https://www.ebay.com/itm/336011385472 Can anyone find anything that would prevent me using that option with this listing? Thanks

User avatar by Adventurer
  • 126 Views
  • 9 replies
  • 0 helpful

Resolved! Need COMBINED Shipping Label WITH QR CODE (Problem: Need Bulk to Combine, But No QR Available @Bulk)

ANOTHER EBAY TIME-WASTER, thanks! Need to combine shipping BUT ALSO need QR code for shipping label. Problem is that "Combine Orders Per Buyer " shipping option is only available in Bulk Shipping, but QR code option only available in Advanced Shippin...