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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

USPS shipping running behind

I sold a package to a buyer on July 30th and shipped it out the same day. Its projected delivery date was August 4th-11th. Yet here I am on August 17th and it still has not been delivered. Now I wouldn't be that worried about this except for the fact...

My international listings not showing up on ebay.au

I have the eBay International Listings (whatever it's called) turned on in my profile, but when I look at my listing, it says nothing about international sales. So I went to ebay.au and they aren't there.If international sales is in effect, should it...

PWE help tcg

I've always had a ebay account but just started selling a lot of my low end duplicate cards. Been using the pwe cheap shipping. Problem is I started shipping on Aug 7. (10 days ago) and not a single one has been marked as delivered. I've done about 5...

Partial Refund Option on eBay.com – Not Available for EU Seller?

Good day,I’m reaching out because the situation is becoming a bit frustrating.I’m a Top Rated Seller (30 day return; buyer pays returns) based in the EU, and I’ve noticed that when selling through eBay.com, I don’t have the option to issue a partial ...

First-Class Mail Selected by Buyer but Not Available When Printing Label – Forced to Pay More

Hi everyone, I’m running into a shipping issue that I’m hoping someone can help clarify. On a recent sale, the order details show “Buyer selected: USPS First Class Mail Large Envelope – $4.14.” That matches what I set up in my listing—I chose First-C...

Resolved! Same buyer shipping error

My mom is a new eBay seller. She had a buyer make 2 international purchases on the same day 4 days ago and printed labels for both sales but then packaged them together in the same package and shipped them. She does now realize that this was obviousl...

Buyer selected Ebay Standard Envelope but I can't. Auction closed over $20

On four of my auctions, the buyer selected standard envelop but I can't choose it as an option as the auction closed over $20. Ebay should enforce this with the buyer too. Gonna call them and tell them to pay the difference.

Resolved! Truth or myth - can you really get a package moving with a missing mail inquiry?

Maybe someone can help with a cogent explanation on something I’ve been curious about for a long time. Maybe highly skeptical is a better description. Here goes: How and why does filing a missing mail or package trace inquiry help to “get a shipment ...

How to avoid customer paying VAT twice.

Hi, I'm selling items on the German ebay site, I just sold an item to Switzerland. eBay charged Swiss VAT on it, the eBay bill shows "USt-IdNr.: CHE454.123.953 Code:Paid". I will be shipping this through UPS. In the past, I've quite often had custome...

shipping

I'm not sure how to correctly set up international shipping options. Should I use eBay’s International Shipping program or handle shipping manually? What works best for small items

In Plain English, What is the Issue with UPS labels today?

So, I called eBay. The warning "Please be aware that UPS is experiencing issues generating labels with insurance at the moment. We apologize for any inconvenience and if affected, ask that you try again later, " is ambiguous...to me. Why would I not ...

Package went to destination post office but was returned, buyer wants item shipped to another addres

Hi. Occasional seller here. Buyer bought and paid for an item, but the destination post office returned the item. I asked if their address was correct in ebay. They said yes, they still want the item, will pay to reship it but to will give me a diffe...

eBay Standard Envelope & Top Loaders

Here's an example of why sellers here often give advice to not use top loaders for trading cards with eBay Standard Envelope. This card was too rigid for sorting machinery and it was spit out of an envelope when it passed through the machines. Now it...

Shipping Guide: Measuring Packages

Changes are coming! UPS and FedEx, as of next Monday, August 18th, are changing the way they measure. Everything is going to round up and yes, that means you may pay more. Measuring basics:Always measure outer package dimensions.Dimensions printed on...

Combined shipping - Except on certain items

I'm sure others have encountered this and I'd like to know what others have done to overcome this problem. Issue: combined shipping calculations done by eBay Small items, no problem ... no issues at all...combined is good But - Expensive collectibles...