Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

How do you respond to buyers complaining about shipping price post-sale?

With the changes in types of messages I've been getting, I'm beginning to re-evaluate to adjust my reply tactics accordingly. I haven't had many of this specific type of post-sale shipping price complainer in awhile until recently, I got 2 in the las...

No gmail message when I have a sale.

Why has EBAY stopped notifying me when a customer makes a purchase or pays the invoice they requested. There is not a gmail message anymore only the sale on my store page. Does this bother anyone else?

Is this a weird message?

I got this message (through eBay) last night. "Hi the add I was looking at showed free shipping, I can send a screenshot, Thank you, Barbara" I check my item and my shipping showed just fine but...My reply: "Hi,Yes, please send that. I just checked o...

Buyer saying

that’s what buyer is saying:

Anyone like this reminder idea for eBay auctions?

Perhaps I'm not the first person to have thought of this, but wouldn't it be great if eBay either sent out or the seller could send out a reminder to all watchers within the last 12 or 24 hours of an auction that 'X auction that you are watching will...

Another "update", another round of glitches and slow sales patterns.

Why? Why do they need to keep updating constantly?

Resolved! Buyer left negative feedback "item not received", Item delivered in mailbox

A buyer purchased an item that USPS tracked as "delivered in mailbox". He purchased the item on May 13 and it was delivered on May 18. Is there a way to remove this feedback? I haven't sold much this year, so my feedback took a hit.

Resolved! Problem with buyer over missing piece

I sold a small china figurine of the king of hearts, Walt Disney classic collection, new in box, never taken out.Buyer states it did not contain the wand in the king’s hand. I apologized and told her to please return for full refund including return ...

ebay claiming I don’t have insurance on a ESE i purchased through them?

Hey yall, ebay either has a glitch or falsely advertises that they have $20 of insurance in the ebay standard envelope. I went to file a claim, and when i entered the number provided to me, it says it doesn’t have insurance on that item. Why would i ...

Let's talk about how dishonest ebay's international fee is

Literally have international sales disabled. Yet ebay allows them to make a purchase and have me ship to a US address, without any way for me to know or disable it, and then charges me a fee for it. This is fraud

What the heck?

We finally sold an item. Took it to the post office, same day. Got home and messaged the buyer with his tracking number. Two things struck me odd this morning. I find that ebay says Im late in shipping. THIS SIMPLY IS NOT TRUE. Yes - I didn't add a t...

seller listing help

can someone help me understand this ! picture below

They do not respond by opening a claim.

I had a very bad experience with this department. I sold an item and sent it to "Authenticity Guarantee," and they claim they received an empty box. When I asked eBay for proof, they didn't have any. It's just the "Authenticity Guarantee" email that ...

Authenticity Guarantee - ERROR

I am a seller and I sold a pair of Nike Sacai (BV0073-001). The "authenticator" rejected the pair of Nike Sacai (BV0073-001). I thought they were real when I sold them, the "authenticator" rejected them and sent them back to me, once I received them ...

How to let buyers know I'm on vacation

I will be away from home for three weeks and need to let buyers know that. I have no way of mailing anything during that period and need to know how to set that up,