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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

eBay International Shipping is a scam?

So this is my problem, I had a buyer from another country purchase an item. Luckily, it was cheap. They said they never got it, I checked tracking there were no updates for an entire month. So I thought, and I told them, open a did not receive case a...

Ebay violates its own Seller Protection policies. Won't remove feedback left due to shipper delay.

Ebay Seller Protection policy states regarding "Events outside your control" that if "An item arrived late but tracking show that shipped on time" then "We will automatically adjust your late shipment rate and remove negative or neutral feedback when...

Wrong Address From Buyer Left Negative Feedback

I sold a pair of eyeglasses and shipped last week to address the Zero feedback buyer provided. Today the buyer apologizes for wrong address and asks what he should do. Tracking number shows package is attempting to be delivered to address provided. I...

My views are low even with "Promoted Listings" . Is eBay throttling accounts ?

My views are low even with "Promoted Listings" . Is eBay throttling accounts ? Or is the eBay thing just no longer an interest to todays buyers?

Seller requesting payment for shipping on an item with free shipping.

Had a friend buy from a seller listing an item for free shipping. However the seller is now requesting payment for the shipping costs, and is pointing to the description saying along the lines of "The buyer pays for shipping." Should my friend contac...

Ebay fee more than 13.25% for a trading card?

Hi everyone, I'm new to selling trading cards on ebay and was wondering if someone could help me understand the transaction fee. I was expecting a 13.25% for selling this card, but it's more like 22%. What am I missing? Thanks in advance!

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Roommate bid on my item as a joke. Now eBay suspended me for 10 days & took away bidding on auctions

My computer got hacked and I had some problems with shipping items with tracking when I used their eBay envelopes. Seems that the Post Office does not recognize their tracking as i got no confermation of delivery. Also my roommate bid on an item I wa...

Looks Like A Bumpy Road Ahead

Now that eBay has released their Q1 report, sellers may wonder what's ahead for Q2 or Q3? From what I'm reading and watching, even from Lannone himself, it looks a little concerning. If you're struggling now as a seasoned seller, or if you're new to ...

Resolved! Can someone explain to me the missing "VARIATION" option?

For some reason the option to make a variation listing is missing and I cannot figure out how to do it. Apparently this is a rather big issue on eBay.First, the category ABSOLUTELY allows variation listings. (Painting Supplies>Paint>Acrylic Paint).Se...

I will no longer buy graded currency on Ebay

On April 26th, Ebay removed a listing of mine for a CGA graded 1928F $2 note. A NOTE THAT I PURCHASED ON EBAY A FEW MONTHS AGO. They said it violated their Replica coin and currency policy. If it's printed on both sides, which this note is, then it's...

Resolved! How many of ebay sellers like using EIS and do you find it worthy of using?

Hi1 I have read and seen stories on here about selling internationally. I am able to use EIS if I want to, but I'm not sure if it is something I should do? We are downsizing our belongings and getting ready to list many things. Before I do, I wanted ...

How 2 change my eBay bank got putrid vile bad service from TD Bank yesterday. Shocking!

For 4 years that was my bank receiving my eBay payout account money from sales.I ran into 2 mean girls crackpot tellers threatening me to close my bank account.

No Views on items, to many fees,

It seems to take forever to get any views on my items unless I choose to give 12% of my sale with a $4.21 charge on shipping an item for less than a lb. Unless something changes, I'm out. I was trying to build a business as a great Ebay partnership. ...

Customer charged $35 for shipping. I get $6.44 for shipping.

International sale. So I’m thinking I get the $6.44 to send to Illinois and then it is shipped out from there. eBay handles the rest I assume. Customer thinks she’s paying a lot but for me to ship to her I only paid $6.44 and that’s all I could show ...