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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Potential Buyer Won't Take No For An Answer

I have a problem with someone who wants to buy an item that I have listed for sale. I have a clock for sale that is too large to ship affordably, so I have it marked as local pickup only. A member contacted me, offered slightly less than the price an...

USPS lost the package - buyer open the missing claim - what to do?

Hello every one!Need help with selling case - I sent the item to the buyer via USPS ground advantage, and after 2 weeks I receved a message from the buyer that the item is still in California and there is no tracking updates for 12 days, so the buyer...

I am done selling on eBay after they helped a buyer cheat me out of a $400 camera.

I sold a view camera for $400. The buyer claimed the lens was broken. It wasn't but I agreed to refund his money. eBay told me to refund the money and pay for return shipping. I did both of those. Then eBay emails the buyer and tells him the case is ...

HAVE YOU SUFFERED DISCRIMINATION ON EBAY?

Some foreign based eBay Customer Service Agent cancelled 206 of our auctions in one night. Plus, gave us a 3-day restriction on our account for policy violations. Went clear back to Dec. 2024 and gave us violations for items that had been sold and de...

Buyer's Request to Ship to Address Not on File

Monday morning round table...On Friday 03/28 late afternoon, I sold an item, I wanted to get it to the P.O. before they closed, I printed the Label, dropped off Pkg, obtaining receipt. Shortly after returning rec'd message from buyer "please send Pkg...

Resolved! How can I determine the location of a bidder before sending a second chance offer?

Is there a way to find the zip code of a losing bidder in order to determine the cost of shipping, before sending them a second chance offer?

Resolved! Filing Tax Return 2024 as eBay seller

Sorry this is my first year doing this as an eBay seller.eBay sent a 1099-K which only reveals the gross amount that Buyer have paid, which is ridiculous, and leaves us so much work to do. eBay should have the record on the amount actually deposit to...

Buyer did not get the item. USPS Status shows the item is delivered

Hello I sold my Garmin watch on ebay recently. The buyer is saying he did not receive the item. I did check the tracking status and it shows item is delivered. With status "Delivered individual picked up at postal facility." What should i do as a sel...

Seller News: April 2025

Part of today's seller news update for April 2025. Shipping to Mexico (direct, not through eBay International Shipping) requires a lot of detailed buyer info including: Recipient’s email address Hi kyle@ebay devon@ebay elizabeth@ebay . How are seller...

Resolved! Buyer and seller pay for shipping.

I sold an item on eBay where the listing noted buyer pays for shipping. When item sold, buyer did pay for shipping and I also had to buy the shipping label. The issue is, eBay took both the shipping cost from buyer, the shipping cost from me (the sel...

Bid retractions Is Bid shielding still a thing?

Other bidder nibbles away at my bid and retracts an outrageous high bid. He's at $6.01 and nibbles away till he passes my $15.51 bid by bidding $1402.00 (Of all things) I don't care about being outbid, That $1402.00 bid bothers me. Whole deal is wier...

I had a preorder item removed as a violation when I had it listed as presale shipping in 10 days..

I just got this message from ebay:Your listing didn't follow our Presale policy. Presale listings must clearly state “presale” in the title and description, and guarantee that the item will be shipped within 40 days of purchase...Go to the listing pa...

Hacked EBay account

Had my eBay account hacked. Hacker got into my eBay account and refunded 3 buyers for over $800 then asked the buyers for a different method of payment. All the buyers got the items plus their money was refunded by the hacker. I have 4 calls to eBay ...

Resolved! Ebay Selling Slowed Down

I've loaded up I know about 300 to 400 items within the last 2 months and I have no offers, no bids,It's awful! I've tried listing different items, jewelry,dolls,clothes,toys,books,signed items,plush,ect.I even looked on YouTube posts to find out wha...

Is the NO BUY 2025 effecting your sales?

I know very little about the *NO BUY 2025*. I started reading about itDoes anyone think this has had any effect on their sales?I am a very very small seller mostly downsizing to eventually leave, so I am just curious what if any effect *NO BUY 2025* ...