eBay

bluewhistlecreations · 03-03-2025

I have a plain package to TN and it lost tracking after GA center. At first it shows "transit to next facility and running late" but there is no tracking after Feb. 26th. Now it is about 10 days. It happened to me before (normally around holiday seas...

bluewhistlecreations · 02-26-2025

Hi Folks, I finally had one claim (buyer received a totally broken item) going through. However, on the application form, it asked for the amount excluding the shipping cost, therefore I was able to retrieve the loss partially. Did I misunderstand? W...

bluewhistlecreations · 12-12-2024

Yesterday I got an order for a vintage perfume (75% full), surprisingly the shipment is about $35 (item worth $12). My first thought is that it must be an international order. However, it is a domestic order to CA. And it is my fault to put the item ...

bluewhistlecreations · 03-14-2025

Thank you so much for the additional information. I am making the claim for this case. However, at the Amount requested, it still states "request amount excluding postage/shipping". What should l I do? Any advice? I have fully refunded the buyer. If ...

bluewhistlecreations · 03-03-2025

Thank you so much for your quick response. I will follow the steps. One more question: for lost package, will we get full reimbursement including the shipping cost? J

bluewhistlecreations · 02-26-2025

Thanks for the information. It totally makes no sense. However, I think some seller might go easy with their packaging if USPS take all the responsibilities anyways, so USPS finally does this to push sellers be more careful with packaging? I heard in...

bluewhistlecreations · 02-26-2025

That is ridiculous. Was it a Priority? I have a new package got 2 cups broken out of three. I went ahead refund the buyer the cost on 2 cups and the relative shipping cost (my cost minus the cost if only send one). The customer is very nice and left ...

bluewhistlecreations · 12-13-2024

Hi mam98031, while I was creating the shipping label for it, I found the actual postage for 12lb (I put in by mistake) is only around $9 to CA, how could the buyer pay $35 instead. I am so confused and worried if I missed anything there. She did chos...

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if we can file a missing claim of a Ground Advantage towards usps

Filing a domestic Claim towards USPS

Suspicious Buyer: paid a huge money on shipment on a small perfume

Re: if we can file a missing claim of a Ground Advantage towards usps

Re: if we can file a missing claim of a Ground Advantage towards usps

Re: Filing a domestic Claim towards USPS

Re: Filing a domestic Claim towards USPS

Re: Suspicious Buyer: paid a huge money on shipment on a small perfume