Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Cant send offers!

I can no longer send offers on 1 of my accounts. I can on the computer though. Why are there so many glitches not on ebay? And are any of them going to be fixed? Its been how long for the Ebay Standard Envelope error and still no fix? Are they even t...

EBay updates.

I have an IPhone 7 and certainly can’t afford to update, neither can I update the eBay, and now no longer able to access eBay… any useful suggestions?

Resolved! Can't crop photos on mobile

Cropping photos on mobile is not working for more than a week About 75% of the time the screen just goes black. This makes listing on mobile impossible for me. Anybody else experiencing this? I've reported the issue multiple times.

Fix the no collection bug

Why won’t eBay fix the bug that stops you putting a listing as collection only. every time you select collection only the listing adds postage.

eBay app crashes

The eBay app is now crashing when I go to list an item for sale (note I am selling single trading cards) when I get to the section where I have to name the player a drop down menu appears to input the name of player…start to type name and by the 3rd ...

Cannot hide filter widget

In the iOS app you cannot hide the filter Widget in search results. Even with the option off in settings it just turns it from white to blue.

eBay! In the Name of Everything Holy, Stop with the App Pop-up!

I don't have the app on my phone. I don't WANT it! I have 2 seller accounts and 2 buyer accounts and I don't want the issues that come with signing into different accounts on the app. I had the app and it was problematic. But the relentless popping u...

Listing Starting With Pictures

I created an account a little less than a year ago to sell some sports cards. To list, ebay had me upload a couple of pictures and would autofill what the item was and auto-generated a title (of course, it was often wrong and I had to manually make s...

Won’t update

I am being told it needs an update but won’t allow me to update.

Unable to sign in

OK OK I have the app but I’m unable to sign in. It goes blank I I have deleted the app and put it back in and it still does the same thing. It won’t let me in.

My app is not working

It is not loading can’t log into the app, have un installed and installed back still the same

Uploading video with android- when will this feature be reinstated?

In the early days of the video feature, we could upload video to our listings with our phones. Then it was abruptly removed- as well as picture search. Is this feature coming back anytime soon? its been several years now and that seems like sufficien...